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problem virus

Discussion in 'Windows - Virus and spyware problems' started by mel1234, Jun 10, 2007.

  1. mel1234

    mel1234 Member

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    Hi, Can anyone help.My virus remover NOD32 has found a virus it reads as follows;

    File:
    c:\windows\system32|ljjigfe.dll
    Threat:
    win32/adware.Virtumonde application

    When I press delete this problem it says after restart problem will be gone. Do this to no avail it comes straight back again. Spybot also picks up the virus but states it cannot remove it. What can I do?
    Mel1234
     
  2. Etzo

    Etzo Regular member

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    Step 1:
    Download and Run: VundoFix

    Please download VundoFix.exe to your desktop.

    * Double-click VundoFix.exe to run it.
    * Click the Scan for Vundo button.
    * Once it's done scanning, click the Remove Vundo button.
    * You will receive a prompt asking if you want to remove the files, click YES
    * Once you click yes, your desktop will go blank as it starts removing Vundo.
    * When completed, it will prompt that it will reboot your computer, click OK.
    * Please post the contents of C:\vundofix.txt and a new HiJackThis log.

    Note: It is possible that VundoFix encountered a file it could not remove.
    In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.

    Step 2: Download the newest version of HijackThis
    Please download the latest version from the following link:

    HijackThis Download Site

    Once it is downloaded, extract the zip file to c:\hjt

    Double click on the HijackThis.exe program to run. Choose the 'Do a system scan and save a logfile'
    That will allow you to save the log to the desktop (or some other place) and leave open a notepad file with the HijackThis log in it.

    Please post C:\vundofix.txt and HijackThis logfile to your next reply.
     
  3. mel1234

    mel1234 Member

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    Hi have done what you told me attatched are the things you wanted.
    I have 1 other problem you may be able to help me with, a friend of my husbands came over to help install a router, he thought it was windows security stopping it so he turned all the security off and now I have installed the router ok, it wasnt the security at all but now I dont know how to turn the security back on.
    VundoFix V6.5.0

    Checking Java version...

    Java version is 1.5.0.3
    Old versions of java are exploitable and should be removed.

    Java version is 1.5.0.8
    Old versions of java are exploitable and should be removed.

    Scan started at 8:22:19 PM 6/11/2007

    Listing files found while scanning....

    C:\WINDOWS\System32\farxndet.dll
    C:\windows\system32\jkkhhij.dll
    C:\WINDOWS\System32\jkkll.dll
    C:\windows\system32\ljjigfc.dll
    C:\WINDOWS\System32\llkkj.bak1
    C:\windows\system32\llkkj.bak2
    C:\WINDOWS\System32\llkkj.ini
    C:\WINDOWS\System32\tednxraf.ini

    Beginning removal...

    Attempting to delete C:\windows\system32\jkkhhij.dll
    C:\windows\system32\jkkhhij.dll Has been deleted!

    Attempting to delete C:\WINDOWS\System32\jkkll.dll
    C:\WINDOWS\System32\jkkll.dll Has been deleted!

    Attempting to delete C:\windows\system32\ljjigfc.dll
    C:\windows\system32\ljjigfc.dll Could not be deleted.

    Attempting to delete C:\WINDOWS\System32\llkkj.bak1
    C:\WINDOWS\System32\llkkj.bak1 Has been deleted!

    Attempting to delete C:\windows\system32\llkkj.bak2
    C:\windows\system32\llkkj.bak2 Has been deleted!

    Attempting to delete C:\WINDOWS\System32\llkkj.ini
    C:\WINDOWS\System32\llkkj.ini Has been deleted!

    Attempting to delete C:\WINDOWS\System32\tednxraf.ini
    C:\WINDOWS\System32\tednxraf.ini Has been deleted!

    Performing Repairs to the registry.
    Done!

    VundoFix V6.5.0

    Checking Java version...

    Java version is 1.5.0.3
    Old versions of java are exploitable and should be removed.

    Java version is 1.5.0.8
    Old versions of java are exploitable and should be removed.

    Scan started at 8:26:16 PM 6/11/2007

    Listing files found while scanning....

    C:\windows\system32\ljjigfc.dll

    Beginning removal...

    Attempting to delete C:\windows\system32\ljjigfc.dll
    C:\windows\system32\ljjigfc.dll Has been deleted!

    Performing Repairs to the registry.
    Done!

    Logfile of HijackThis v1.99.1
    Scan saved at 8:32:06 PM, on 6/11/2007
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\WINDOWS\essspk.exe
    C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
    C:\Program Files\NASDAK\OmniMouse Driver\4.0\MOUSE32A.EXE
    C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
    C:\Program Files\dvd43\dvd43_tray.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\OptusNet DSL Internet\DSC.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Nikon\NkView6\NkvMon.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\WINDOWS\system\csrrs.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Netropa\Multimedia Keyboard\TrayMon.exe
    C:\Program Files\Netropa\Onscreen Display\OSD.exe
    C:\Program Files\Netropa\InetKb\Inetkb.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\hjt\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://desktop.optusnet.com.au/dsl/favorites/homepage
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.optusnet.com.au/dsl/favorites/homepage
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by OptusNet
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {1B24A717-8273-4F7A-B0DF-0D2018FFFF22} - C:\WINDOWS\System32\jkkll.dll (file missing)
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {8D7E4555-1237-4DEA-BF40-1977FCA588E1} - C:\WINDOWS\System32\ljjigfc.dll (file missing)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.5672\swg.dll
    O2 - BHO: (no name) - {E12BFF69-38A7-406e-A8EF-2738107A7831} - C:\WINDOWS\System32\qxhbgmou.dll (file missing)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
    O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\NASDAK\OmniMouse Driver\4.0\MOUSE32A.EXE
    O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
    O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [Desktop Service Centre] C:\Program Files\OptusNet DSL Internet\DSC.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Uniblue RegistryBooster2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
    O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://desktop.optusnet.com.au/dsl/favorites/homepage
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1178355093107
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
    O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
    O23 - Service: Windows Time Service (CSRRS) - Unknown owner - C:\WINDOWS\system\csrrs.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe

     
  4. Etzo

    Etzo Regular member

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    Hello again!

    You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

    =============
    I don't see any firewall running on your computer? Please download one from here

    After Downloading & Installing firewall -->
    =============

    Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
    http://www.ewido.net/en/download/
    * Install AVG Anti-Spyware by double clicking the installer.
    * Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
    * On the main screen under Your Computer's security.
    * Click on Change state next to Resident shield. It should now change to inactive.
    * Click on Change state next to Automatic updates. It should now change to inactive.
    * Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
    * Wait until you see the Update succesfull message.
    * Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
    * Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
    If you are having problems with the updater, you can use this link to manually update ewido.
    AVG Anti-Spyware manual updates.
    Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
    =============

    Run HijackThis
    Click on do a system scan only
    Place a checkmark next to these lines(if still present)

    O2 - BHO: (no name) - {1B24A717-8273-4F7A-B0DF-0D2018FFFF22} - C:\WINDOWS\System32\jkkll.dll (file missing)
    O2 - BHO: (no name) - {8D7E4555-1237-4DEA-BF40-1977FCA588E1} - C:\WINDOWS\System32\ljjigfc.dll (file missing)
    O2 - BHO: (no name) - {E12BFF69-38A7-406e-A8EF-2738107A7831} - C:\WINDOWS\System32\qxhbgmou.dll (file missing)
    O23 - Service: Windows Time Service (CSRRS) - Unknown owner - C:\WINDOWS\system\csrrs.exe


    Then close all windows except Hijackthis and click Fix Checked
    =============
    Copy text below to Notepad and save it as xxxx.bat (save it as all files, *.*)

    @ECHO OFF
    sc stop CSRRS
    sc delete CSRRS


    It should look like this -> [​IMG]

    Doubleclick xxxx.bat; black dos windows will flash, that's normal.

    (In case you are unsure how to create a bat file, take a look here with screenshots.)
    =============
    Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.
    This program is for XP and Windows 2000 only!

    Double-click ATF Cleaner.exe to open it.

    Under Main select the following:

    * Windows Temp
    * Current User Temp
    * All Users Temp
    * Temporary Internet Files
    * Prefetch
    * Java Cache

    *The other boxes are optional*
    Then click the Empty Selected button.

    If you use Firefox:

    * Click Firefox at the top and choose: Select All
    * Click the Empty Selected button.
    * NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    If you use Opera:

    * Click Opera at the top and choose: Select All
    * Click the Empty Selected button.
    * NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    Click Exit on the Main menu to close the program.

    For Technical Support, double-click the e-mail address located at the bottom of each menu.
    =============
    Restart your computer to Safe Mode.


    1. If the computer is running, shut down Windows, and then turn off the power.
    2. Wait 30 seconds, and then turn the computer on.
    3. Start tapping the F8 key. The Windows Advanced Options Menu will appear. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
    4. Ensure that the Safe Mode option is selected.
    5. Press Enter. The computer then begins to start in Safe Mode.
    6. Login on your usual account.
    =============
    Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
    * Click on Scanner on the toolbar.
    * Click on the Settings tab.
    * Under How to act?
    * Click on Recommended Action and choose Quarantine from the popup menu.
    * Under How to scan?
    * All checkboxes should be ticked.
    * Under Possibly unwanted software:
    * All checkboxes should be ticked.
    * Under Reports:
    * Select Automatically generate report after every scan and uncheck Only if threats were found.
    * Under What to scan?
    * Select Scan every file.
    * Click on the Scan tab.
    * Click on Complete System Scan to start the scan process.
    * Let the program scan the machine.
    * When the scan has finished, follow the instructions below.
    IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
    * Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
    * At the bottom of the window click on the Apply all Actions button. (3)
    [​IMG]
    * When done, click the Save Scan Report button. (4)
    * Click the Save Report as button.
    * Save the report to your Desktop.
    * Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
    Reboot in Normal Mode.

    Please post fresh HijackThis log and AVG's report.
     

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