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Problem with USB ports.

Discussion in 'PC hardware help' started by Jaimz23, Jan 15, 2007.

  1. Jaimz23

    Jaimz23 Member

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    I cannot seem to get my mp3 player seen by the computer. It is one that looks like a big memory stick. TGE is the brand. If I look in the device manager it is seen in there (with yellow exclamation point) but it doesn't come up under "my computer" when i click on it as removable media. (I have a Dell Dimension 8250) My mouse and keyboard seem to work fine and they are plugged into USB ports. Am I missing some sort of driver? The player did not come with one and I can't seem to find anything on the net stating that I need one. Maybe I need an updated one for my computer? Please help I have been trying to figure this out for some time and have not been able to figure it out.
     
  2. ddp

    ddp Moderator Staff Member

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    what windows are you using?
     
  3. Jaimz23

    Jaimz23 Member

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    Windows XP
     
  4. ddp

    ddp Moderator Staff Member

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    is sp1 or sp2 loaded? does enhanced controller show up under universal serial bus controllers in device manager?
     
  5. Jaimz23

    Jaimz23 Member

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    I believe its sp2 but i'm not sure. When I open up universal serial bus controllers in the device manager this is exactly what i see:

    -Universal Serial Bus Controllers
    USB Composite Device
    USB Root Hub
    USB Root Hub
    USB Root Hub
    USB Root Hub
    USB Root Hub
    USB Root Hub
    VIA Rev 5 or later USB Universal Host Companion Controller
    VIA Rev 5 or later USB Universal Host Companion Controller
    VIA Rev 5 or later USB Universal Host Companion Controller
    VIA Rev 5 or later USB Universal Host Companion Controller
    VIA USB Enhanced Host Controller
    VIA USB Enhanced Host Controller

    Hope this helps. Thanks for your time.
     
  6. Jaimz23

    Jaimz23 Member

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    a little more help please?
     
  7. ddp

    ddp Moderator Staff Member

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    if mouse & keyboard are not usb than uninstall all the usb stuff under universal serial bus controllers & restart windows.
     
  8. Jaimz23

    Jaimz23 Member

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    my mouse and keyboard are wireless, but the unit that they work through is hooked up to the USB ports. Any other suggestions?
     
  9. Jaimz23

    Jaimz23 Member

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    Anymore Help?
     
  10. ddp

    ddp Moderator Staff Member

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    do you have or can get a ps2 mouse so can uninstall all usbs in the device manager & restart windows so can reload it's own usb drivers?
     
  11. Jaimz23

    Jaimz23 Member

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    not sure but i'll try.
     

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