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problem with windows updates

Discussion in 'Windows - General discussion' started by kookie56, Oct 6, 2016.

  1. kookie56

    kookie56 Regular member

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    My computer downloaded updates for my windows 7.
    When I turned off my computer, it was written on the screen, "Updates are being installed, Do not turn off your computer."
    Later the notice on the screen changed. "Updates have failed. Reverting back.... " The problem is....the computer has been "reverting" for hours now.
    How can I get back on my computer? (I am on my laptop at the moment.)
    I would appreciate any help anyone would give.
    Thank you
     
  2. ddp

    ddp Moderator Staff Member

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    try the f8 safemode menu & select "last known good working configuration". if that does not work then go to safemode & do a system restore to before the downloading of the updates was started.
     
  3. kookie56

    kookie56 Regular member

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    I tried both. I tried the system restore from 2 different restore points, but nothing has worked.
    What about the repair computer? Or do you have another suggestion?
    I can't access my desktop until this problem is fixed.
    I appreciate the help you are giving me.
    Thank you.
     
  4. ddp

    ddp Moderator Staff Member

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    try the repair computer option as might work.
     
  5. kookie56

    kookie56 Regular member

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    I just tried that. It didn'the work. Anything else?
     
  6. scorpNZ

    scorpNZ Active member

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    Yeah i had that happen on mine after i did a hard shutdown with the same issue you had tho i did manage to get back into the desktop by restarting it a couple of times but i can't remember if they were hard restarts (most probably were as the update would try to install again i think).you can access any files by using a linux live cd/thumb drive.linux lite would be a good option

    what was the message the repair gave you i.e any reason it couldn't repair or was that repair a hard disk repair with chkdsk (check disc for errors) rather than an OS repair

    you mention you tried both or is that both restore points ? what about last known good config ? as the latter does work or did for me
     
  7. ddp

    ddp Moderator Staff Member

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  8. kookie56

    kookie56 Regular member

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    I don't know why, but for some reason, when I turned the computer on today, it came on with no problem. I don't understand this at all. I am almost afraid to restart it to see if it will work properly. If it goes haywire again, I'll let you know. Thank you for all your help.
     
  9. ddp

    ddp Moderator Staff Member

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    no problem.
     
  10. kookie56

    kookie56 Regular member

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    should I go ahead and try to install the updates again or be safe and forget it?
     
  11. ddp

    ddp Moderator Staff Member

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    how are the updates listed as in "microsft .net framework, security updates & updates for windows? how many updates are there total?
     
  12. scorpNZ

    scorpNZ Active member

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    Open the updates selector & you should have option to see your history,copy each one to note pad that has error installing.

    use add/remove progs & make sure non of them are listed,if any are delete them

    manually download all the failed updates

    reinstall them starting from the bottom of the failed list not the top (in other words start with kb457777 ) then work your way up to the top,this way you'll get them in order to install & they will work this time round,if a restart is required after each do so before installing the next

    example of your pretend history

    microsoft installed updates
    kb545767 success
    kb567789 failed
    kb235667 success
    kb778899 failed
    kb457777 failed


    WARNING:
    Now that you got your computer going again i found after i did a restart the bloody thing tried to install the failed updates that windows auto downloaded,so clear the temp folder or wherever those updates download too then once cleared what i mention above should work for you.just so we're clear what i mention in this warning first before doing the above workaround
     
    Last edited: Oct 7, 2016
  13. kookie56

    kookie56 Regular member

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    I already hid the updates. So the updates is not opening again. I will have to check this the next time there is an update available. Thank you again for helping
     
  14. ddp

    ddp Moderator Staff Member

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    you can unhide those updates in "windows updates" leftside you'll see "restore hidden updates".
     

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