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Problems Burning with Plextor 712A and Nero

Discussion in 'DVD±R for advanced users' started by TSK121, Nov 28, 2004.

  1. TSK121

    TSK121 Member

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    Hello all.

    I just recently purchased a Plextor 712A DVD drive from tigerdirect. I read great reviews for it online that influenced my purchase, yet I have been having problems with it since day one. I use dvd decrypter, dvd2one, and nero to try and backup my dvds. However, I have only made about 4 successful backups out of about 12. What puzzles me is the inconsistency. I figure if its broke, it wouldnt work at all. I have browsed a lot of topics on here to try and find a solution but have yet to find one that works.

    I am running Windows XP on a Pentium 4 2.0 GHz machine with 256MB of RAM. The version of Nero I have is 6.0. I have gotten some different errors but the most popular one is "could not perform Disc-at-once". I have read on here that Memorex dvds are not good to use so I tried switching the brand of media I am using (borrowed an Imation one from a friend) and I get the same error.

    I hope someone can help because I need to know if I should return this drive.

    Thanks
     
  2. wild77

    wild77 Guest

    Have you tried using Shrink with DVD Decrypter.I use a Plextor 712 and have never had a problem with this combo.The disc at once error sounds like you may have a setting wrong in one of the programs.You might want to go to the Plextor site and make sure you have the latest firmware for your drive.Also are you having trouble only with dvd's,can you burn cd's ok.I have never used dvd2one so I can't help there.Did you replace a drive with the Plextor, or add it to your system already using another drive.some more info would be helpful.Have you seen this guide for burning with Nero
    http://www.afterdawn.com/guides/archive/burning_dvd_with_nero.cfm
     
    Last edited by a moderator: Nov 28, 2004
  3. TSK121

    TSK121 Member

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    Thanks for the reply.

    To answer your questions...

    I have never used Shrink and I downloaded it today and will give it a try. I have the latest firmware (1.05) for my drive. I have used decrypter and dvd2one on several of my friends computers and never had an issue. I replaced my Liteon 40X cd-burner with the Plextor. The burner was connected to the SLAVE position at factory. Thinking this might be the problem I now moved it to the MASTER position on the cable select and moved my liteon 16X DVD drive to the SLAVE. This didnt help.

    You also reminded me that when I did try to burn an audio cd with nero I got a write error as well. I then used Roxio and it worked. I agree with you and think that there must be a wrong setting somewhere but I have no clue where because I didnt change anything to my knowledge. I looked at the guide you recommended and I had been following the procedure correctly before hand.

    Are there any specific settings I should check for in NERO? This is confusing because I did get about 4 successful burns.

    Thanks again.
     
  4. Nephilim

    Nephilim Moderator Staff Member

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    Two things to try would be to update Nero to it's latest version since the early versions were known to be buggy and try decent media - both Memorex and Imation mostly use junk media. Both Verbatim DataLifePlus and Maxell can be found in most stores and RiDATA or Taiyo Yuden can be ordered online :)
     
  5. TSK121

    TSK121 Member

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    Thanks for the suggestion and I will try to update NERO now.

    Here is the log of my latest burn attempt if it helps at all. I dont really understand it but someone might. I tried burning a dvd .iso in this attempt.
    Sorry if its lengthy


    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 6/17/2003 3:25:04 PM
    Nero version: 6.0.0.15
    Recorder: <PLEXTOR DVDR PX-712A> Version: 1.05 - HA 1 TA 0 - 6.0.0.15
    Adapter driver: <atapi> HA 1
    Drive buffer : 8192kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <LITEON DVD-ROM LTD163 >Version: GDHA - HA 1 TA 1 - 6.0.0.15
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : ST340016A atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : PLEXTOR DVDR PX-712A atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : LITEON DVD-ROM LTD163 atapi Port 1 ID 1 DMA: On

    === CDRom-Device-Map ===
    PLEXTOR DVDR PX-712A D: CDRom0
    LITEON DVD-ROM LTD163 E: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    CmdQueuing : 1
    CmdNotification: 2
    WriteBufferSize: 40894464 (0) Byte
    ShowDrvBufStat : 0
    EraseSpeed : 0
    BUFE : 0
    Physical memory : 255MB (261132kB)
    Free physical memory: 87MB (90068kB)
    Memory in use : 65 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Enabled (1)

    29.11.2004
    Burn DVD Image
    1:24:19 PM #1 Text 0 File Reader.cpp, Line 118
    Reader running

    1:24:19 PM #2 Text 0 File Writer.cpp, Line 127
    Writer PLEXTOR DVDR PX-712A running

    1:24:19 PM #3 Text 0 File Burncd.cpp, Line 3169
    Turn on Disc-at-once, using DVD media

    1:24:19 PM #4 Text 0 File DlgWaitCD.cpp, Line 230
    Last possible write address on media: 2295103 (510:01.28)
    Last address to be written: 2225382 (494:31.57)

    1:24:19 PM #5 Text 0 File DlgWaitCD.cpp, Line 235
    Write in overburning mode: FALSE

    1:24:19 PM #6 Text 0 File DlgWaitCD.cpp, Line 1878
    Recorder: PLEXTOR DVDR PX-712A, Media type: DVD+R

    1:24:19 PM #7 Text 0 File DlgWaitCD.cpp, Line 393
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    1:24:19 PM #8 Text 0 File ThreadedTransferInterface.cpp, Line 769
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (CD-ROM Mode 1, ISO 9660)
    2 indices, index0 (150) not provided
    original disc pos #0 + 2225383 (2225383) = #2225383/494:31.58
    not relocatable, disc pos for caching/writing not required/not required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2225383 blocks [PLEXTOR DVDR PX-712A ]
    --------------------------------------------------------------

    1:24:19 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 938
    Prepare recorder [PLEXTOR DVDR PX-712A ] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 4557891584, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
    -150 | lead-in | 0 | 0x00 | 0x41
    -150 | 1 | 0 | 0x00 | 0x41
    0 | 1 | 1 | 0x00 | 0x41
    2225383 | lead-out | 1 | 0x00 | 0x41

    1:24:19 PM #10 Phase 36 File dlgbrnst.cpp, Line 1843
    Burn process started at 4x (5,520 KB/s)

    1:24:19 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 2136
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    1:24:19 PM #12 SCSI -1066 File Cdrdrv.cpp, Line 1203
    SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x02A85000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00
    Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x24 0x00

    1:24:19 PM #13 Text 0 File dlgbrnst.cpp, Line 1703
    Set remaining time: 13:58,753 (838753ms) -> OK

    1:24:19 PM #14 Text 0 File DVDPlusRW.cpp, Line 555
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    1:24:21 PM #15 Text 0 File Writer.cpp, Line 318
    13:24:21.764 - PLEXTOR DVDR PX-712A : Queue again later (Intervall : 11msec)

    1:26:02 PM #16 SCSI -1039 File Cdrdrv.cpp, Line 1411
    SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x032C0000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    Sense Code: 0x09
    Sense Qual: 0x02
    CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x09 0x02

    1:26:02 PM #17 CDR -1039 File Writer.cpp, Line 335
    Focus or tracking error

    1:26:02 PM #18 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    1:26:02 PM #19 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    1:26:02 PM #20 SCSI -1176 File Cdrdrv.cpp, Line 1203
    SCSI Exec, HA 1, TA 0, LUN 0
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x72
    Sense Qual: 0x04
    CDB Data: 0x5B 0x01 0x05 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x72 0x04

    1:26:02 PM #21 Phase 127 File dlgbrnst.cpp, Line 1843
    Generating DVD high compatibility borders

    1:26:02 PM #22 Text 0 File dlgbrnst.cpp, Line 1703
    Set remaining time: 0:00,000 (0ms) -> OK

    1:26:02 PM #23 CDR -1176 File WriterStatus.cpp, Line 162
    Session fixation error
    PLEXTOR DVDR PX-712A\H1 T0

    1:26:02 PM #24 TRANSFER -24 File WriterStatus.cpp, Line 162
    Could not perform end of Disc-at-once

    1:26:02 PM #25 Text 0 File dlgbrnst.cpp, Line 1703
    Set remaining time: 0:00,000 (0ms) -> OK

    1:26:02 PM #26 Phase 38 File dlgbrnst.cpp, Line 1843
    Burn process failed at 4x (5,520 KB/s)


    Existing drivers:
    File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 2:07:32 PM
    File 'Drivers\CDRALW2K.SYS': Ver=6.2.0.134 , size=24698 bytes, created 12/9/2003 6:24:58 PM
    File 'Drivers\PXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 10/28/2003 5:02:00 AM (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=5.1.2600.28 (xpclnt_qfe.010827-1803), size=86912 bytes, created 1/30/2002 2:49:08 PM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

     
    Last edited: Nov 29, 2004
  6. bluto1940

    bluto1940 Guest

    TSK121
    I would edit out the serial number on your log post.
     
  7. wild77

    wild77 Guest

    TSK121
    Did you check your settings in Windows Device manager after swapping drives? Are you using Roxio as well as Nero!I used to have issues with Roxio and have since uninstalled from my system.
     
  8. TSK121

    TSK121 Member

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    Yes I checked the settings in the device manager and nothing seems to be out of the ordinary. Yes, I have both Roxio and Nero on my machine. Roxio came with my computer and I installed Nero myself. I have never had any issues with Roxio.

    Thanks for the suggestion though
     
  9. wild77

    wild77 Guest

  10. ccampbell

    ccampbell Regular member

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    Hi TSK121,

    Did you upgrade to Nero 6.3.1.25 or Nero 6.6.0.1 to see if this resolved your issue? We did have issues of this type with the older version of Nero 6.0, and an upgrade should address it if its our software.

    If you still have issues, try going to the Recorders Options window and disable 'DVD High Compatibility Mode' and see if this helps any.

    Regards,

    Craig
    Ahead Software
    USA
     
  11. TSK121

    TSK121 Member

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    Well I upgraded Nero..and it still does not work. I must say that frustration is beginning to set in. However, I did read the recommended media list on Plextors site and the brand of dvds I was using wasnt even on there. Hopefully this might be the problem. I am still gladly taking suggestions.

    Thank all of you who have gave suggestions
     
  12. TSK121

    TSK121 Member

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    Well, I went out to the store and bought a 3 pack of Maxell DVD+R's. It didnt work either :(. I then went and switched off the DVD high compatibility mode and it actually started burning but failed around 28%. I think I am gonna give up and send it back.

     
  13. TSK121

    TSK121 Member

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    I performed the self diagnostics test and it failed. I called tech support at Plextor and they agreed that it is a defective drive. I am now in the process of returning it to tigerdirect.

    Thanks everyone for their help.
     
  14. pulsar

    pulsar Active member

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    Get rid of roxio, it is a terrible piece of software & has conflicts with nero & just about every other piece of software on the planet. I would say most people on this forum do not like roxio. I would like to napalm the factory & have the software writers lined up against a wall and shot, or berated, whichever is the best!
     
    Last edited: Dec 3, 2004
  15. pulsar

    pulsar Active member

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    Or slapped across the face with a wet haddock
     
  16. pulsar

    pulsar Active member

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    Or make them see a particularly vindictive proctologist on a cold day.
     
  17. pulsar

    pulsar Active member

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    Or have root canal work done without anaesthetic
     
  18. Nephilim

    Nephilim Moderator Staff Member

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    Or force them to use an Optowrite drive and CMC media for eternity :)
     
  19. bbmayo

    bbmayo Active member

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    Hey I just got a quick question about that Plextor drive. I have been thinking about getting one. Don't really know why I just keep reading everywhere that they are the best thing since sliced bread. Then the more I read threw AD I get a little skeptical there seem s to be a few bugs with these things? Are they all they are cracked up to be? I mean do I really have to worry about which type of media I burn it? I have thrown just about every type of cheap, no name, top of the line, Name brand Media you can think of in my NEC 2500A and my older Pioneer DVR105 and never had a problem with any of them. So I'm just trying to convince myself why I need to buy one of these. Someone, anyone help me out here please.


    [​IMG]
    [​IMG]
    Burners Nec 2500A
    Pioneer DVR 105
     
  20. wild77

    wild77 Guest

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