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Problems playing DVD's

Discussion in 'DVD players' started by GHBTEX, Dec 11, 2004.

  1. GHBTEX

    GHBTEX Member

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    I am unable to play DVD's anymore. In Feb-04 I purchased a Inspiron 5100. I was able to play DVD's using the factory installed software Dell Media Experience and now it does not work.

    When I insert a DVD I get the following error: Dell Media Experience is unable to detect your VCD. Please ensure that the VCD you inserted is supported by your drive.

    I have a factory installed DVD/CD-RW drive. The Dell Media Experience software is now missing the option to play a DVD. I have reinstalled the Dell Experience and it still does not work.

    Please help.
    Thanks
     
    GHBTEX, Dec 11, 2004
    #1
  2. knapper

    knapper Member

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    had the same problem my dvd rome was bad replaced and it worked
     
    knapper, Dec 13, 2004
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  3. piffdog

    piffdog Member

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    did you both get this fixed under warranty?
     
    piffdog, Jan 2, 2005
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  4. knapper

    knapper Member

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    no i had a dvd rom in stock just replaced the bad one
     
    knapper, Jan 2, 2005
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