After being satisfied with the trial version, I purchased the full version of Cucusoft DVD to iPod Converter v7.02. Well, now that I've purchased it, I'm running into the same problem every time: as soon as I "open" a DVD for converting, not five seconds later I'll get a message that reads that "Cucusoft DVD Software has encountered a problem and needs to close," which forces me to shut down the program. This happens EVERY time after I open a DVD. Why is this happening? I've contacted the Cucusoft people but haven't heard anything yet. I'm not about to throw away almost $40, so I'd really appreciate anyone who can help me. I am running Windows XP SP2.