A month ago I bought a Compaq NX9010, with a HL-DT-ST RW/DVD GCC-4241N inside. Till now, I used to read cd's and dvd's without problems, but now I wan't to burn a DVD, and the writer doesn't work. I used Nero Infotool with the result that my writer doesn't have the supported write features for DVD ( any type of them). The same happens with Roxio. I searched in almost all the threads to see if I was able to find the answer, ( it's incredible the ammmount of information you can get and the quality of the answers!!!!!!Congratulations to all of you!!!!)),but in my particular case, I'm afraid I didn't. I would really appreciate any help!!!!!!! If it helps, I can send the Infotool report; pls, let me know. Thanks!!!!