Need your help. When i trancode a movie in vision express2 it is either freezing when i click "make chapters" or when i click "edit movie" or half way through the transcode process it just shuts down and goes back to the main menu. What can the problem be. Nero have suggested reinstalling nero but i have done this quite a few times and still no luck.i have used the newest updates. Can you suggest any other program to try using until i can get this sorted out.