Hi guys. I am having trouble burning anything onto DVD's. I am a newbie so bear with me. I just got a Cyberhome burner, that came with an OEM Nero express v6.0, with nero vision express 2. I have downloaded the most recent updates for nero and vision express. I have two desires, to burn home movies and to backup dvd's. each time i try, my system either freezes or i get a 'burn process failed'. One message said it was an I/O dvd engine error. this happens even with DVD Shrink. I will provide a log if needed. I have uninstalled and reinstalled nero. I read somewhere that if you turn off the burn at once feature that helps. but nothing seems to work. I am not sure if it is the software or the burner. i don't think it's the burner because it will burn cd's just fine. I am trying to write on a dvd+rw,but have also wasted two dvd-r's. sorry to be all over the place, but i am ready to just give up on dvd burning. any help would be appreciated. and don't be afraid to start from the very beginning.