When I hit "OK" to backup DVD (enconding process), I get an error message. It reads the following: "DVD Shrink encountered an error and cannot continue Copy Protection Error The request could not be performed beause of I/O device error"
This sometimes helps that problem. Try playing the dvd movie with your player software for a few seconds. then stop the playback and open Shrink and see if it works. You sometimes need to play the movie a few seconds to unlock the drive for Shrink to work. Jerry
i'm getting the same msg. BUT, mine reads Failed to read file "e:\". It seems to happen right after I upgraded to a new HP630i burner. Both (dvd & burner drive) Jumpers are set to c/s. Any other other suggestions?
