Will try to make this as short as possible. My son had his PSP swapped with a broken unit while we were away on vacation. His original unit was from the USA, but was replaced without our knowing it, with a broken UK unit with the code PSP-1003. Sony USA won't touch it at ALL. And UK Sony needs a UK address to ship it back to. so, here goes. Maybe with some help, i can diagnose the problem and repair it. The unit is dead. It won't power up and it won't charge at all. If I plug in the charger, no lights go on at all. If i shake the unit gently, I do hear something small shaking around inside close to the the up arrow button and "R" button. Thanks.