Hi all, I'm a beginner to this Re-writing business. I want back up some files on my computer that are important to me but for some reason I cant. I brought my computer with a Philips PBDV1640P DVD/CD Re writer built in. Now I tried last night to back up my files and I cant!!! when I go to the device manager to see if the drivers are working properly it says: "Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41) Click Troubleshoot to start the troubleshooter for this device." I click troubleshoot and nothing happens. Any help would be much appreciated. PS: when i go into my computer there is no drive there either it just has the (C and (A Thank you for your help.