Been looking on the web for this and have only found service manuals (for not even the exact model) for sale on ebay, and you have to pay for them (i cant). Toshiba support or the parts company "don't give out that information". I can't open the screen part of the case! I get the two screws out at the top on either side, they are under the little rubber things, but have no idea how to undo anything else, and the thing isn't opening like this. Obviously I don't want to force anything. Can anyone help?