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Samsung 308b does not detect any disk

Discussion in 'DVD-ROM drives' started by ffconfus, Jan 19, 2005.

  1. ffconfus

    ffconfus Member

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    I have a Samsung sm 308b cd rw/dvd rom that does not detect a disk when one is inserted, cd, audio, or dvd.

    Device manager says it is operating ok. have tried installing and reinstalling driver too.

    Any help would be appreciated.
     
  2. ddp

    ddp Moderator Staff Member

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    have you tried a cd/dvd disc cleaner??
     
  3. ffconfus

    ffconfus Member

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    Yes, I bought a memorex lens cleaner, but the drive won't recognize that being in either.
     
  4. ddp

    ddp Moderator Staff Member

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    have you tried removing drive from device manager & restarting windows to let it install driver
     
  5. ffconfus

    ffconfus Member

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    yep, have removed it several times with device manager, rebooted, still striking out. All connections are good to. Firmware is T101.
     
  6. ddp

    ddp Moderator Staff Member

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    how old is drive & does the disk spin or not
     
  7. ffconfus

    ffconfus Member

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    3 years old. Not used much. How do I tell if it is spinning. When I put a disk in it seems to act normal, lights come on makes noise. Just no access to the disk.
     
  8. ffconfus

    ffconfus Member

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    my guess is the drive tries to spin but fails.
     
  9. ddp

    ddp Moderator Staff Member

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    put a disk that has a label on it into drive, remember orientation of label to see if spin or not
     
  10. ffconfus

    ffconfus Member

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    it moves a little bit, sometimes 1/2 turn, mostly less.
     
  11. ddp

    ddp Moderator Staff Member

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    spin motor might be seized which means replace drive unless in laptop than get external drive
     

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