Hello and thank you for looking into this. I used to use a scanner on my XP SP2 PRO PC until the scanners selection disappeared in control panel. The only thing thats left of it is a blank icon, with no name. I checked the device manager, for imaging devices or scanners and could not find anything there. Scanner is not recognized by computer once it is connected. It is a USB canoscan flatbed. Never had similar problem before, do not know where to start and how to solve this issue. If somebody could help.... I would appreciate it alot.