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Problem seagate external harddrive 1000gb

Discussion in 'PC hardware help' started by bpanther, Jul 2, 2016.

  1. bpanther

    bpanther Regular member

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    i got this external hardrive by seagate 1000gb and all it reads when pluged in is (backup+) how can i get it to read in windows folder drive section as a external storge harddrive so i can store all my files and how do i get access to the drive when all it says is backup+ and says everything working fine????
     
  2. scorpNZ

    scorpNZ Active member

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    Check in device manager that it has a drive letter,if not then assign one using computer management
     
  3. ddp

    ddp Moderator Staff Member

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    what does it showup as in windows explorer as in drive letter & name? does it have an automated program that auto-backup every so often?
     
  4. cactikid

    cactikid Active member

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    am i reading it is he picked up a second hand hdd that needs to be formatted first before using it on his pc for storing files?
     
  5. ddp

    ddp Moderator Staff Member

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    what makes you think it is 2nd hand?
     
  6. aldan

    aldan Active member

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    you know,i kinda got that impression as well.maybe a little clarification from the op?
     
  7. cactikid

    cactikid Active member

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    i must have around 6 externally powered and 2 portable ones and none said backup,on 1 pc i have a portable set up as a backup.agreed more info needed.
     
  8. bpanther

    bpanther Regular member

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    yes it is a second hand hard drive givin to me and it reads in bottem bar that the device is connected thru USB and when i right click to it shows only backup+ and not the device assigned letter in the "my computer" windows screen as u would when u choose the letter to what drive i have tried formatting it and it does it but still same and in device properties says every thing working fine --its real mess like what does (backup+) mean? and why ? cant i use this as a storage device? how can i deep format it when connected USB
     
  9. ddp

    ddp Moderator Staff Member

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    goto control panel\administrative tools\disk management. disk management will show all hard drives whether internal or external like usb. see what it shows there as can delete the partition(s), make new partition(s) & then format them there. just make certain you select the correct drive as can delete your windows drive by mistake.
     
  10. bpanther

    bpanther Regular member

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    ok ill try that and get back with a responce ty
     
  11. ddp

    ddp Moderator Staff Member

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    no problem.
     
  12. bpanther

    bpanther Regular member

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    ok well i guess that hardrive maybe defective as it does say every thing running fine and no errors but still i did every thing u said and still wont show up but its knows its plugged in----but what i can say is all the other extrernal hardrives i have they worked just fine and formatted very well so maybe that one is no good
     
  13. ddp

    ddp Moderator Staff Member

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    did you do this? "goto control panel\administrative tools\disk management. disk management will show all hard drives whether internal or external like usb. see what it shows there as can delete the partition(s), make new partition(s) & then format them there. just make certain you select the correct drive as can delete your windows drive by mistake."
     
    tongs007 likes this.
  14. tongs007

    tongs007 Active member

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    do as DDP says format it, ASSIGN a letter, job done
     
  15. scorpNZ

    scorpNZ Active member

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    Backup+ is most probably just the name the last user named it as you have to manually change it or when you format it the name will be the same.You did assign a drive letter ?
     

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