I recently tried to upgrade my CloneCd and found out that SlySoft purchased the rights from Elaborate Bytes. They are refusing to allow me to upgrade because I did not purchase the program within the last 12 months. Anyone else out there burned by them? Here's what their reply was to my querry and my reply to them: --- SlySoft Support <email@example.com> wrote: > Hi, > > We paid for CloneCD and will continue > developing this software. We have an > agreement with Elaborate Bytes that > users having registered within the > past 12 months get free upgrades. > > Thus we cannot grant you another free > update for CloneCD. Sorry. > > Best regards, > > John Smith > Customer Support John, So what you are saying is that even though I bought this program and because you purchased the rights to it, you will no longer support the software I purchased? That's what I call true customer non-support. Now I know why you call yourself SlySoft. This non-support needs to be shared with the whole internet population. I need a new program that will back up my games and I refuse to pay SlySoft $40 for something I've already paid for once. Any suggestions?