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Sony DW-U14A drive making my PC restart

Discussion in 'DVD / Blu-ray drives' started by -Polaris-, Jan 22, 2004.

  1. -Polaris-

    -Polaris- Member

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    Yes, it's installed correctly and my system bios recognizes it as "SONY DVD RW DW-U14A"

    when xp home loads up it begins loading my startup programs and then recognizes a generic "cd-rom" drive and starts to install drivers or whatever it needs to use a new cd/dvd drive, and then promptly restarts the computer on its own.

    What could I be doing wrong? If I left it go on its own it would load up/restart for eternity... I let it go through the vicious cycle a couple times before I was sure it was messed up lol. Thanks for any help
     
    Last edited: Jan 22, 2004
  2. -Polaris-

    -Polaris- Member

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    Oh and here are my system specs

    P4C 2.6GHz processor
    Asus p4c800 deluxe mobo
    1 gig of pc 3200 ddr
    radeon 9800 pro
    the drive of course is mentioned above :)
     
  3. drchips

    drchips Active member

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    Hiya,

    IF it will start in SAFE MODE, do that and then use the REMOVE HARDWARE WIZARD to remove ALL instances of the drive from the system.

    Perform a shut down-restart, letting it boot normally.

    If it gets into Windows then does the same thing again, then it is either:
    1 - XP is muffed and needs a complete re-install
    2 - the drive is muffed and needs replacing.
    3 - another device on the SAME IDE CHAIN is clashing/faulty.

    You could spend HOURS mucking around trying little tweaks and tricks, all to no avail.

    Good Luck...
     
  4. -Polaris-

    -Polaris- Member

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    Yea, it didn't work in safe mode either... it just restarts. What can ruin a drive? Could the cold or something ruin it? I think the fed ex guy had to leave it outside for me.
     
  5. drchips

    drchips Active member

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    A cold drive brought into a warm environment runs the risk of condensation: water, electronics and power don't mix well ;o

    Any possibility this happened?

    It is always a good idea to let electronics "acclimatise" for a day or so if the temperature and/or humidity differentials are large.

    Suspect your drive, try it is another system...

    Good Luck....
     

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