I've been looking through the other threads on this forum and they have been very clear and helpful. I've just set up my Starview 2 on an NTL connection (Dublin) and found 140 channels or so. The majority of these channels are coming up as bad/scrambled but some are working fine. I think it is likely that I need to input the new keys for NTL directly as per the "only receiving 8 channels" thread. Unfortunately I am unable to access the secret menu using 1570. Based on another thread it looks like I should download the latest firmware which I was able to find on one of the links on a thread. I followed the instructions and located the GTROM program and the STARVIEW_H20070607_400eE_api bin. I have a RS232 female to female cable which I hooked up to my PC and the box. This is where my problems started (and finished). I'm unable to download the bin file. Can anybody give me some tips on what to do to flash / download firmware to the box. My com1 port appears to be working okay, but I'm not sure what sequence to connect / switch on etc.