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Starview box hanging HELP HELP

Discussion in 'Digital TV - UK & Europe' started by Willstone, Jan 12, 2008.

  1. Willstone

    Willstone Member

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    Hi,

    I have a original Starview box, and loaded an incorrect Firmware on last night using the GT loader, now everytime I try and reflash the box I get the message Download failed. When I try and switch the box on it attempts to boot but the green LEDs move left to right then stop on the display as if it has hung loading the @incorrect@ firmware. I then try to connect to it and reflash it and it fails. HELP !!! I need to ressurect this quickly !! Can I serial in to it using hyperterminal and do anything like you can on the technomate boxes, or is it beyond repar now !?

    Cheers
    Will
     
  2. Celtic71

    Celtic71 Active member

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    If you have a Bad Flash with software have a Read of This might help

    If you have a bad flash, switch it off then on at the back & make sure its on standby.
    Then Flash as normal. This also applies to flashing (up & downloading) the channel data file.
    If for some reason you cannot flash and have set and checked everything else such as ports and connections,
    then you should switch off at the back wait a moment then on again. Then try to flash again.

    If for some reason it won't go into standby and you see a constant moving green line.
    you may want to wait to see if it goes into standby or switches on eventually or re-flash from this state
    though it may not work. Some users have reported that flashing an older firmware 1st that was working,
    then trying again may help. If your flash has failed or corrupted try again but 1st flash back the firmware
    that was on before your failed flash. Re download the firmware just in case you had a corrupted file then try again.
    If you do flash from the moving green line state at boot, you will see the % increase on the GTRom loader
    software but not on the Starview. Toward the end of the flash you'll see a Flash Burning message in GTRom.
    Make sure you wait until all is finished and you see the Download complete pop up message in GTRom.

    Another method you can use to recover from a bad flash, eg. the box won't boot to standby and is stuck
    in pre standby, either after about 3 or 4 moving green lines the box sticks with the green line not moving
    at all or it keeps moving forever. If the box will NOT RE-FLASH as normal from on or standby, try this but it
    may take a few goes to work.

    Connect the box to the pc with your cable but switch it off at the back. Load the correct
    firmware bin file into GTRom & set it to the correct com port, and select App file only then hit Download.
    Only then switch on at the back to power on the box. It may take a few sec. so wait at least 30 sec.
    (If it doesn't work 1st time try also waiting a couple of sec. to switch on after pressing download in the loader.) It may take more than 1 try to work, but eventually you'll see the loader kick in and the % bar increase. You won't see the % on the Starview though. Only green lines moving left to right. Towards the end of the flash you'll see a message in GTRom saying FLASH BURNING. Then it will reach 100% and wait for the download complete pop up box to appear & the box will reboot back to factory setup. You will have lost any channel data previously on the box & will need to rescan & switch on EMU and set the box up from scratch.

    If you don't know the state of the box switch it on see what happens see if there already has been a channel
    scan done before-meaning there are channels on it working or not. If so tune to an unencrypted channel as above
    then standby then re-flash.

     
  3. Willstone

    Willstone Member

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    Fantastic thanks for the help on this one the box is now alive again thanks to your message !

    Will
     
  4. Celtic71

    Celtic71 Active member

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    No problem , your welcome
     

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