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Sudden burning problems

Discussion in 'Nero discussion' started by astgte, Jun 21, 2007.

  1. astgte

    astgte Member

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    I have been using nero for a good while now with very little problems, any that I have had have been very kindly solved by the very helpful buddies on here so am looking to see if anyone can help me with this problem. Just over the last week or so, burning with nero express with converted files by dvdx to dvd, it has been very hit and miss. Sometime will burn sometimes not. Now I have got this error report and as usual it looks like a foreign language to me but i'm sure someone can help. When the report error message to microsoft box comes on the screen, it says theres a known fault, it directs you to nero's download page for an update of premium 7 but then comes up with a fault and dosnt fix it. Anyway, anyone any ideas, maybe it's a hardware issue rather than software as other programs are having problems too.Thanks
    Windows XP 5.1
    IA32
    WinAspi: -

    NT-SPTI used
    Nero Version: 7.7.5.1
    Internal Version: 7, 7, 5, 1
    (Nero Express)
    Recorder: <PHILIPS DVDR1660P1> Version: P1.5 - HA 1 TA 0 - 7.7.5.1
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <PHILIPS DVDR1660P1 >Version: P1.5 - HA 1 TA 0 - 7.7.5.1
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : WDC WD800BB-00JHC0 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : PHILIPS DVDR1660P1 atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    PHILIPS DVDR1660P1 D: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 1214MB (1243628kB)
    Free physical memory: 652MB (667932kB)
    Memory in use : 46 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    22.6.2007
    UDF/ISO compilation
    00:02:07 #1 Text 0 File SCSIPTICommands.cpp, Line 411
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    00:02:07 #2 Phase 112 File dlgbrnst.cpp, Line 1760
    DVD-Video files reallocation started

    00:02:07 #3 Phase 114 File dlgbrnst.cpp, Line 1760
    DVD-Video files reallocation completed (no file modified)

    00:02:07 #4 Text 0 File Isodoc.cpp, Line 6527
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Options : automatic
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    00:02:07 #5 Phase 111 File dlgbrnst.cpp, Line 1760
    DVD-Video files sorted

    00:02:07 #6 ISO9660GEN -11 File Geniso.cpp, Line 3334
    First writeable address = 0 (0x00000000)

    00:02:08 #7 ISO9660GEN -11 File Geniso.cpp, Line 3334
    First writeable address = 0 (0x00000000)

    00:02:08 #8 Text 0 File Burncd.cpp, Line 3465
    Turn on Disc-At-Once, using DVD media

    00:02:08 #9 Text 0 File DlgWaitCD.cpp, Line 306
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 870575 (193:27.50, 1700MB)

    00:02:08 #10 Text 0 File DlgWaitCD.cpp, Line 318
    Write in overburning mode: NO (enabled: CD)

    00:02:08 #11 Text 0 File DlgWaitCD.cpp, Line 2912
    Recorder: PHILIPS DVDR1660P1, Media type: DVD-R
    Disc Manufacturer: TTH02 -
    Disc Application Code: 64, Disc Physical Code: 193

    00:02:08 #12 Text 0 File DlgWaitCD.cpp, Line 490
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    00:02:08 #13 Text 0 File ThreadedTransferInterface.cpp, Line 823
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 870576 (870576) = #870576/193:27.51
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 870576 blocks [D: PHILIPS DVDR1660P1]
    --------------------------------------------------------------

    00:02:08 #14 Text 0 File ThreadedTransferInterface.cpp, Line 1026
    Prepare [D: PHILIPS DVDR1660P1] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 1782939648, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 870576 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 870576 | 0 | 0x00
    870576 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    00:02:08 #15 Text 0 File SCSIPTICommands.cpp, Line 209
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    00:02:08 #16 Phase 24 File dlgbrnst.cpp, Line 1760
    Caching of files started

    00:02:08 #17 Text 0 File Burncd.cpp, Line 4298
    Cache writing successful.

    00:02:08 #18 Phase 25 File dlgbrnst.cpp, Line 1760
    Caching of files completed

    00:02:08 #19 Phase 36 File dlgbrnst.cpp, Line 1760
    Burn process started at 4x (5,540 KB/s)

    00:02:08 #20 Phase 183 File dlgbrnst.cpp, Line 1760
    SolidBurn activated

    00:02:08 #21 Text 0 File ThreadedTransferInterface.cpp, Line 2764
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    00:02:08 #22 Text 0 File DVDR.cpp, Line 3070
    Recording mode: Sequential Recording Mode

    00:02:08 #23 Text 0 File DVDR.cpp, Line 3226
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    00:02:08 #24 Text 0 File Cdrdrv.cpp, Line 9288
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 0 h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    00:02:16 #25 SPTI -1135 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00
    Sense Area: 0x70 00 03 00 00 00 00 12 00 00 00 00 0C
    Buffer x09220040: Len x10000
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

    00:02:16 #26 CDR -1135 File Writer.cpp, Line 301
    Write error
    D: PHILIPS DVDR1660P1

    00:02:50 #27 Text 0 File DVDR.cpp, Line 3446
    EndDAO: Last written address was -1

    00:02:50 #28 Phase 38 File dlgbrnst.cpp, Line 1760
    Burn process failed at 4x (5,540 KB/s)

    00:02:57 #29 Text 0 File SCSIPTICommands.cpp, Line 254
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    00:03:00 #30 Text 0 File Cdrdrv.cpp, Line 10529
    DriveLocker: UnLockVolume completed

    00:03:00 #31 Text 0 File SCSIPTICommands.cpp, Line 411
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  2. astgte

    astgte Member

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    Oh, when I try to download the update from nero website, after downloading it, it wont run as microsoft says it's security cert isnt right
     
  3. astgte

    astgte Member

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    Have got the update done now, checked the firmware for my burner and it's up to date, but still no go, any ideas anyone?
     
  4. hobbit112

    hobbit112 Regular member

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    Actually, there is a firmware update for your drive here:

    http://www.storageupdates.philips.com/en/dvdrw.html

    It's from Sept. 2006. Looks like you might need your serial number or official model number to get the right one.


    Also, your disks possibly aren't the greatest. Disc Manufacturer: TTH02 -. Could be fake, could be made in India (not the greatest place for manufacture) and could be CMC manufacture which isn't looked upon fondly in these forums.

    I'd try a different brand of disk before upgrading my Nero. Your download problem I can't help you with, maybe someone else will put their 2 cents in on that issue.
     
  5. Shayenne

    Shayenne Member

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    When I also updated the Nero 7, I already had the 7 ultra enhanced version, but updated it again, and windows did open up a box that says something like "Windows did not like the file" because of an "unknown publsher", so I just hit OK and it went away... no idea why it said that, since I got it right off the NERO site also.
     
  6. hobbit112

    hobbit112 Regular member

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    Generally speaking,if you are going to update Nero, you first have to uninstall your current version, and then run the cleaners to remove the last traces before you reinstall. To be on the smart side, before you uninstall a version, you look up and write down the current version's serial number, "just in case".

    The first thing I'd try on correcting your problem is to try a different media. That might be your main problem.

     
  7. astgte

    astgte Member

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    In regards to the media, I have been working my way through a 100 box, have used 75 odds with no problems. Computer was bought in early 07 and have checked with philips and the firmware is up to date. I just imagine it's a burner issue as I am unable to burn with any other programs either
    Thanks
     

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