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tray won't open

Discussion in 'DVDR' started by vickiam, Mar 26, 2005.

  1. vickiam

    vickiam Member

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    help! I'm not sure what to do. My ilo dvdr04 was working great and all of a sudden the tray has frozen and will not open. Is there anyway to get it to open? Does anyone have an 800 number to reach their tech support? My son's favorite dvd is stuck in there!!!!
     
  2. Gringle

    Gringle Guest

    beneath the tray there's a pinhole, probe it gently with a blunt pin.

    gringle
     
  3. bilbo65

    bilbo65 Regular member

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    You can also try going to My Computer, Right click the DVD drive and click eject.
     
  4. vickiam

    vickiam Member

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    thank you. I ended up taking the whole thing apart to retrieve the disc.
     

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