I have two cd drives, drive d is a dvd player, drive E is a sony dru700 dvd burner. when I click on dvd43free with a dvd movie in the D drive and a blank DVD in the E drive the smiley face stays yellow and when I try to burn with 1click-dvdcopy I get an error that the dvd is encrypted and to download 1click-dvd copy which I already did. If I put the DVD movie in the DVD burning drive then try to use 1click-dvd copy DVD burning drive then the smiley face turns green, but it will not burn either. ???