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trouble with western digital mybook external hard drive

Discussion in 'PC hardware help' started by cheevs, Apr 15, 2007.

  1. cheevs

    cheevs Member

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    I have had my 250 GB external hard drive form Western Digital (its a mybook) for over 6 months now and lately it has been acting up on me. Lately my copmuter has not been able to recognize it and when it does it rarell works properly. If i try to search anything inside my hard drive my explorer.exe crashes and i cannot run this process again through task manager without my computer freezing. Has anyone had the same problem and/or know how to fix the problem i am having????
     
  2. Auslander

    Auslander Senior member

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    you don't really "fix" hard drives...they die and you replace them.

    it should still be under warranty.
     
  3. totenkoph

    totenkoph Guest

    what operating system are you using? if you are using xp is it service pack one or two?
     
  4. Auslander

    Auslander Senior member

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    let me add: try the external on another computer. that will help you locate the source of the problem.
     
  5. ddp

    ddp Moderator Staff Member

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    moved to correct forum.
    cheevs, if still messes up on another computer than it is warranty time.
     

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