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TSSTcorp TS-H552D help

Discussion in 'DVD±R for newbies' started by FloydFan, Jan 5, 2007.

  1. FloydFan

    FloydFan Member

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    I have been having major problems with this DVD writer. I have thrown away many disk that have been an unsuccessful write. Here is my latest Nero log.



    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 11/20/2005 10:48:21 PM
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 10:54:32 AM

    NT-SPTI used
    Nero Version: 7.0.1.4
    Internal Version: 7, 0, 1, 4
    (Nero Express)
    Recorder: <TSSTcorp CD/DVDW TS-H552D>Version: GA01 - HA 1 TA 3 - 7.0.1.4
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <ZX5205S NVA950U >Version: 1.0 - HA 1 TA 6 - 7.0.1.4
    Adapter driver: <SCSI> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : ST3120213A atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : TSSTcorp CD/DVDW TS-H552D atapi Port 3 ID 0 DMA: On
    CdRomPeripheral : SCSIVAX DVD/CD-ROM 2.7a Vax347s Port 4 ID 0 DMA: Off
    CdRomPeripheral : ZX5205S NVA950U 1.0 axf3bpp7 Port 5 ID 0 DMA: Off

    === CDRom-Device-Map ===
    TSSTcorp CD/DVDW TS-H552D E: CDRom3
    ZX5205S NVA950U J: CDRom6
    SCSIVAX DVD/CD-ROM K: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 57671680 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 382MB (391600kB)
    Free physical memory: 84MB (86640kB)
    Memory in use : 77 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    5.1.2007
    UDF/ISO compilation
    10:43:59 PM #1 Phase 112 File dlgbrnst.cpp, Line 1725
    DVD-Video files reallocation started

    10:43:59 PM #2 Phase 114 File dlgbrnst.cpp, Line 1725
    DVD-Video files reallocation completed (no file modified)

    10:43:59 PM #3 Text 0 File Isodoc.cpp, Line 6411
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet :FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    10:43:59 PM #4 Phase 111 File dlgbrnst.cpp, Line 1725
    DVD-Video files sorted

    10:43:59 PM #5 Text 0 File ThreadedTransfer.cpp, Line 525
    ReadBuffer-Pipe got 56320KB of Memory

    10:43:59 PM #6 Text 0 File Reader.cpp, Line 124
    Reader running

    10:43:59 PM #7 Text 0 File Writer.cpp, Line 113
    Writer E: TSSTcorp CD/DVDW TS-H552D running

    10:43:59 PM #8 ISO9660GEN -11 File Geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    10:43:59 PM #9 ISO9660GEN -11 File Geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    10:43:59 PM #10 Text 0 File Burncd.cpp, Line 3342
    Turn on Disc-At-Once, using DVD media

    10:44:00 PM #11 Text 0 File DlgWaitCD.cpp, Line 279
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2279647 (506:35.22, 4452MB)

    10:44:00 PM #12 Text 0 File DlgWaitCD.cpp, Line 291
    Write in overburning mode: NO (enabled: CD)

    10:44:00 PM #13 Text 0 File DlgWaitCD.cpp, Line 2578
    Recorder: TSSTcorp CD/DVDW TS-H552D, Media type: DVD-R
    Disc Manufacturer: RITEKF - 1
    Disc Application Code: 64, Disc Physical Code: 193

    10:44:00 PM #14 Text 0 File DlgWaitCD.cpp, Line 458
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    10:44:00 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 847
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2279648 (2279648) = #2279648/506:35.23
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2279648 blocks [E: TSSTcorp CD/DVDW TS-H552D]
    --------------------------------------------------------------

    10:44:00 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 1059
    Prepare recorder [E: TSSTcorp CD/DVDW TS-H552D] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4668719104, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2279648 | lead-out | 1 | 0x41 | 0x00

    10:44:00 PM #17 Text 0 File SCSIPassThrough.cpp, Line 36
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    10:44:00 PM #18 Phase 24 File dlgbrnst.cpp, Line 1725
    Caching of files started

    10:44:00 PM #19 Text 0 File Burncd.cpp, Line 4176
    Cache writing successful.

    10:44:00 PM #20 Phase 25 File dlgbrnst.cpp, Line 1725
    Caching of files completed

    10:44:00 PM #21 Phase 36 File dlgbrnst.cpp, Line 1725
    Burn process started at 16x (22,160 KB/s)

    10:44:00 PM #22 Text 0 File ThreadedTransferInterface.cpp, Line 2685
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    10:44:00 PM #23 Text 0 File DVDR.cpp, Line 2580
    Recording mode: Sequential Recording Mode

    10:44:00 PM #24 Text 0 File MMC.cpp, Line 21611
    Set BUFE: Super Link -> ON

    10:44:00 PM #25 Text 0 File DVDR.cpp, Line 2735
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    10:44:00 PM #26 Text 0 File Cdrdrv.cpp, Line 8411
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 0 h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    10:44:17 PM #27 Text 0 File Cdrdrv.cpp, Line 1197
    22:44:17.592 - E: TSSTcorp CD/DVDW TS-H552D : Queue again later

    11:02:42 PM #28 SPTI -1114 File SCSIPassThrough.cpp, Line 323
    E: CdRom3: SCSIStatus(x02) WinError(0) NeroError(-1114)
    Sense Key: 0x06 (KEY_UNIT_ATTENTION)
    Sense Code: 0x29
    Sense Qual: 0x00
    CDB Data: 0x2A 00 00 19 EE E0 00 00 20 00 00 00
    Sense Area: 0x70 00 06 00 00 00 00 0A 00 00 00 00 29
    Buffer x050f0000: Len x10000
    0x00 00 01 BA 44 EF C7 9D DC 91 01 89 C3 F8 00 00
    0x01 E0 07 EC 81 00 00 E6 B9 9D 68 C7 C1 94 E6 2C
    0x0E 67 CD 8A 33 F0 C3 51 98 3F 7F FC 0C 9F FF 1A

    11:02:42 PM #29 CDR -1114 File Writer.cpp, Line 302
    Reset occurred
    E: TSSTcorp CD/DVDW TS-H552D

    11:02:42 PM #30 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    11:02:42 PM #31 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    11:02:42 PM #32 Text 0 File DVDR.cpp, Line 2978
    EndDAO: Last written address was 1699551

    11:02:42 PM #33 Phase 38 File dlgbrnst.cpp, Line 1725
    Burn process failed at 16x (22,160 KB/s)


    Existing drivers:
    File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 10:07:32 PM
    File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 8/24/2006 8:47:00 PM
    File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 11/20/2005 10:48:21 PM
    File 'Drivers\PXHELP20.SYS': Ver=3.00.33a, size=36528 bytes, created 8/24/2006 8:47:00 PM (Prassi/Veritas driver for win 2K)
    File 'Drivers\scsiport.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=96256 bytes, created 8/10/2004 12:00:00 PM (Adapter driver for src)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
    Last edited: Jan 5, 2007
  2. AfterDawn

    AfterDawn Advertisement

  3. MichaelP1

    MichaelP1 Guest

    FloydFan , first edit your keycodes

    a couple of things first your burning to fast slow it down to 4x or NO faster than 8x

    try a newer verison of nero , i like the 7.5.1.1 download here

    http://www.filehippo.com/download_nero_7_premium/

    i don't see what the brand of blank media you are using but try Taiyo Yuden ,Verbatim or MIJ Maxell


    make sure you have the latest firmware for your drive/burner check here

    http://forum.rpc1.org/dl_all.php

    also make sure your burning in a clean machine(disc cleanup and defragging often) and without other programs running while burning

  4. FloydFan

    FloydFan Member

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    This is the latest version of Nero that I can currently afford.

    I am currently using Memorex CD-R's

    If I burn any slower then Max it doesn't burn at all.

    I can find no firmware for this drive.

    When I burn I close all programs except for burning software.


    Any Ideas now?
  5. MichaelP1

    MichaelP1 Guest

    if you have nero you can update it at NO charge lol

    and as said use better media NO memorex its crap media

    what brand of burner do you have?

    BTW "Animals" is my fav. "Pink Floyd" album lol
    Last edited by a moderator: Jan 5, 2007
  6. FloydFan

    FloydFan Member

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    Oh duh, I knew that lol

    Alright I will try a different brand of DVD's

    And I am not a hundred percent sure what this burner is, it just came preloaded with the machine. I plan on getting a new one soon, prob an HP

    And nice to be helped by another Floyd fan :)
  7. MichaelP1

    MichaelP1 Guest

    get Verbatim if your buying from a B&M store
    Last edited by a moderator: Jan 5, 2007
  8. knightj

    knightj Member

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    Ok Well this isn't a reply to your post more like asking for help about this same drive. Ok this Gateway Computer is almost a year old and last night the CD drive was working just fine, and then this morning the CD drive wasn't working. I went to the device manager and it said that the drivers aren't found. What I find as very odd is that from the time I shut the computer down to when I started it up this morning nothing has been deleted or sent to the recycle bin.
    So if you have any information that might be useful for me please send me, I would appreciate it alot
    Thank you

    Oh and sorry for replyingto your post with a completely different question.
  9. MichaelP1

    MichaelP1 Guest

    ok go yo device manager and uninstall the drive , reboot your machine and windows will automaticly reinstall the drive.

    if that doesn't work check your connects to the drive
  10. knightj

    knightj Member

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    Ok, I uninstalled the drive and restarted the computer and when I started it up it said new hardware found and then an error message appeared that said that there was an error locating the driver information for this drive.
    Ok then i checked the drive connections and I unplugged them and plugged them back in just to make sure they were connected properly and they were.
    Would there be som website I could go to to get the drivers for free or would I have buy a whole new CD-ROM drive???
  11. MichaelP1

    MichaelP1 Guest

  12. knightj

    knightj Member

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    Ok I went to that site and i couldnt find that specific drive, so would it matter if it wasnt the specific model number? I think it would right?
  13. MichaelP1

    MichaelP1 Guest

    yeah it needs to be the correct model number , check the website of the drive
  14. laddyboy

    laddyboy Regular member

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    YOu should be able to find drivers at the gateway support site. There may be a firmware update for that burner there as well. There may also be drivers on one of the disks supplied with your computer.
  15. knightj

    knightj Member

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    Ok well now this really sucks because I can't find anything about this drive and now Gateway said that when they looked into the problem more that it might be the motherboard. So I sent the computer back to gateway and they said that the warranty covered it but now i have to wait 2 weeks for a new computer and also that without a CD drive it would cost more for them to take all the files off this computer and give them back to me on something else like a jump drive but on this computer ther are over 6 gigs of pictures and a whole lot more of other files so I have no idea what to do now. Thanks for everyones help.
  16. janrocks

    janrocks Guest

    I know a few of these drives that have failed in strange ways like this.. It seems to be a bit of a Samsung bug.

    If memory serves me right it's the equivalent of the Samsung SH-W162C

    The HP/Lenovo OEM drives are NOT supported by the Toshiba/Samsung firmware updates.. just so you know.

    Firmware for TSS/Toshiba/Samsung is at http://www.toshibaer.com/firmware/
    and the flash utility is on this page http://forum.rpc1.org/dl_firmware.php?download_id=2078

    As with all firmware flashing there is a very real risk of creating a brick. Only attempt it after fully researching your drive, and it's current firmware revision.

    At least the manufacturers/retailers are going to fix it for you. :)
    Last edited by a moderator: Jan 24, 2007
  17. knightj

    knightj Member

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    Ok I will look into it, but if it doesnt work then in the future i know not to purchase a screwy CD drive with a computer. Thanks.
  18. aabbccdd

    aabbccdd Guest

    call gateway

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