I found ambiguous answers to this question in other threads. My Nero 7 ultra with showtime won't play a single dvd movie I own. Damn, and I left other video software that I never had a day of trouble out of. I emailed Nero support after being cut off twice from their phone tech support. Of course, my credit card was charged twice as well. LOL. I am expected a even more ambiguous reponse in probably 2-3 days from them. So, in the meantime, do I need to wait for an update patch or what?