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Urgent Help

Discussion in 'PC hardware help' started by andy15, Mar 2, 2005.

  1. andy15

    andy15 Regular member

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    when I come to install anything i keep getting this message

    C:\Program Files\Common Files\InstallShield\engine\6\Intel 32\ctor.dll could not be installed.

    the process cannot access the file has its been usd by another process. .

    I have restarted ran ad-aware,spybot, norton antivirus but nothing
     
  2. ddp

    ddp Moderator Staff Member

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  3. ScubaBud

    ScubaBud Regular member

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    Last edited: Mar 2, 2005
  4. ddp

    ddp Moderator Staff Member

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    & use my sayings too!!!
     
  5. andy15

    andy15 Regular member

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    His they a free program to do it
     
  6. ddp

    ddp Moderator Staff Member

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    andy15, repeat that message properly so we can understand it!!
     
  7. andy15

    andy15 Regular member

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    is there a program what his free to correct the problem.
     
  8. ScubaBud

    ScubaBud Regular member

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    andy15

    Try doing what we just did here for you. Copy and paste or type in a search engine such as Google, the file [bold]ctor.dll[/bold]. You will receive many many links about this file and also, possibly programs that can remove it. They will state if they are free or not. This practice will help you in the long run if you ever have a problem such as this again.

    Good luck :)
     
    Last edited: Mar 2, 2005
  9. ddp

    ddp Moderator Staff Member

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    ctor.dll is associated with hotbar which is spyware what version of ad-aware are you using & is it updated. check your add/remove programs in control panel to remove hotbar if listed there. check msconfig/startup to see if hotbar or ctor.dll is in there & uncheck the box. run your anti-spyware programs in safemode to see if it finds anything. run ad-aware se & do a full system scan instead of smart scan
     

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