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Usb 2 jacks won't recognize connected printer ,drives ,ect...

Discussion in 'PC hardware help' started by BIGTOXY69, Dec 21, 2007.

  1. BIGTOXY69

    BIGTOXY69 Regular member

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    I think I may have accidently fried my usb jacks - I mistakenly unplugged my external DVD burner will it was on and now my Printer or any other gear that I plug in any usb jack on this desktop will not work - well my mouse ( usb ) still does ! the printer and drives (Usb) show up and work fine on my laptop so I don't think it's a hardware problem on the external side ! when I go to device manager under Usb it says unknown device ?regardless of what device is plugged in( ext. HDD, Ext DVD, or Printer/scanner ! I removed and reinstalled my printer software so that's not it either ! I have even tried system restore a few times thinking maybe that would help but no dice ! I can do most things that I use USB for on my laptop But I mainly use my desktop so I'd like to get it working if I can Help!!!!!!!!!!!!!!!!!!!!!!! PLease !!!!!!!!!!!!!!!
     
  2. ddp

    ddp Moderator Staff Member

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    your mouse which is usb is working correctly? do you have a ps2 mouse?
     
  3. BIGTOXY69

    BIGTOXY69 Regular member

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    ddp- mouse is usb have ps2 adapter
     
  4. ddp

    ddp Moderator Staff Member

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    uninstall the unknown devices from device manager & restart windows so can find new hardware & hopefully install drivers for them.
     
  5. BIGTOXY69

    BIGTOXY69 Regular member

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    tried that but still gets unknown device message - my epson cx-7800 for example is seen by and works fine with my laptop but wont print from or scan to the desktop ? Thanks for the help so far though!!!!!!! Merry Christmas !Maybe I'll stick it in the shop after the holidays ? or Try and convince The wife That it's time fer' a New one ? LOL !!! as Comedienne Judy Tenuda says " It could happen !!!!!!!" Yeah Right as my Grandson says Too !!!! again Thanx & Best wishes !!!!!
     
  6. ddp

    ddp Moderator Staff Member

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    save your data & do a windows re-install.
     
  7. BIGTOXY69

    BIGTOXY69 Regular member

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    I have my original restore disc ( Emachines W2040) but I had to replace My Motherboard & Power supply this year So will the Restore disc still work with the computer or am I going to have to order another copy of XP or Xp Pro to do a reinstall ? I have the Disc that came with the motherboard if that helps ? Thanx again ddp
     
  8. ddp

    ddp Moderator Staff Member

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    the installed windows will do the changes so don't need the xp cd.
     
  9. BIGTOXY69

    BIGTOXY69 Regular member

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    ddp- Okay Thanx again - and enjoy your Christams & new years or whatever traditions you observe Peace !!!!!!!!!!!
     
  10. ddp

    ddp Moderator Staff Member

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    no problem, merry christmas
     

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