1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

"user images" when opening Nero Burning Rom

Discussion in 'Nero discussion' started by klemperal, Mar 13, 2007.

  1. klemperal

    klemperal Regular member

    Joined:
    Jan 30, 2007
    Messages:
    300
    Likes Received:
    0
    Trophy Points:
    26
    Every time I open Nero Burning Rom it creates "user images" on my desktop. This consists of a small file containing random smiley faces and expressions. I'm wondering if anyone knows how to make Nero stop creating these as it is an inconvenience to delete these every time I open the Rom.
     
  2. garmoon

    garmoon Regular member

    Joined:
    Oct 7, 2004
    Messages:
    4,841
    Likes Received:
    0
    Trophy Points:
    46
    Sounds like something has attached itself to Nero and when you open it you get random acts of kindnesses. Bummer! I thought I had heard everything about Nero problems.
     
  3. klemperal

    klemperal Regular member

    Joined:
    Jan 30, 2007
    Messages:
    300
    Likes Received:
    0
    Trophy Points:
    26
    Darn. Anyone know how I might figure out what program is doing this?
     
  4. binkie7

    binkie7 Moderator Staff Member

    Joined:
    Feb 12, 2005
    Messages:
    18,496
    Likes Received:
    0
    Trophy Points:
    116
    Yeah klemperal - sounds like a virus. But I don't think it's a random act of kindness :0) Though the virus developer may think otherwise...

    Sounds like it's time to try and disinfect the pc.

    Here's some steps to get you on your way:
    Make sure your anti virus is up to date on the virus definitions. Run a scan with it.
    Next run adaware & spybot.
    Next run ccleaner - use the issues and cleaner options.
    Next run trend micro's house call.
    All are free
    Then run HiJack This and post the log in the virus section of aD. Good members there that can help you.

    Here's 2 links for the above programs:
    http://forums.afterdawn.com/thread_view.cfm/263784
    http://forums.afterdawn.com/thread_view.cfm/292257 (this link is great - good tips on keeping the pc clean)

    Forum of aD for viruses:
    http://forums.afterdawn.com/forum_view.cfm/166

    editted to add: every time you run an infected file like Nero most viruses will keep spreading and attaching to other programs. So time to start cleaning up.
     
    Last edited: Mar 13, 2007
  5. klemperal

    klemperal Regular member

    Joined:
    Jan 30, 2007
    Messages:
    300
    Likes Received:
    0
    Trophy Points:
    26
    Double dang. As soon as I get some free time tomorrow I'll get things cleaned up. Thanks for all the software recommendations and and advice Binkie--I really wasn't sure where to begin.
     
  6. binkie7

    binkie7 Moderator Staff Member

    Joined:
    Feb 12, 2005
    Messages:
    18,496
    Likes Received:
    0
    Trophy Points:
    116
    Not a problem klemperal
    Best bet is start 'cleaning' before you use this pc for things like Nero and all. Clean asap.

    The virus section at aD should help you out too.

    Keep us posted on the outcome!
     
  7. klemperal

    klemperal Regular member

    Joined:
    Jan 30, 2007
    Messages:
    300
    Likes Received:
    0
    Trophy Points:
    26
    alright. I got AVG free virus protection, adaware, spybot and ccleaner. I ran all all these things and fixed/deleted what was necessary. The problem was using house call because my internet goes down when I try to delete a certain spyware/virus. Another problem I'm having is with high jack. Apparently my dll files are screwed up so I can't analyze using the program. Should I just back up what I want to keep and reinstall windows? The problem I have with doing this, besides it being a pain, is how would I be sure that what I keep isn't infected in one way shape or form? Anyway, let me know what you think.
     
  8. binkie7

    binkie7 Moderator Staff Member

    Joined:
    Feb 12, 2005
    Messages:
    18,496
    Likes Received:
    0
    Trophy Points:
    116
    It would be best to clean the pc instead of reformatting 1st. Cause your right backing up the files - some may be infected.

    Sounds like you got a bunch of problems there. On now we're getting out of my league.

    So start a thread in the virus section of aD (link above) giving the details of what's happening w/ HouseCall - like the name(s) of the viruses it found and what happens when you run HiJack This.
    They're more knowledgeable in this area to get your pc sorted out.

    Hopefully you'll be back in normal in no time.
     
  9. klemperal

    klemperal Regular member

    Joined:
    Jan 30, 2007
    Messages:
    300
    Likes Received:
    0
    Trophy Points:
    26
    Will do, thanks for all the help.
     
  10. binkie7

    binkie7 Moderator Staff Member

    Joined:
    Feb 12, 2005
    Messages:
    18,496
    Likes Received:
    0
    Trophy Points:
    116
    You're welcome klemperal
    Good luck on cleaning up the pc too!
     

Share This Page