Do you have to use a Motorola earpiece with their phones. I didn't think so, I used the one that I used with my Nokia and I know it worked originally because I remember seeing the 'headset' icon on the display when it was plugged in. Yesterday it suddenly stopped working. So I tried another earpiece and that didn't work either. When I plug the earpiece in the display lights up as if it recognises something is being plugged in but no icon comes and I can hear nothing through the earpiece. It actually 'answers' the call and says connected on the display but I cannot hear the caller etc there is no connection sound nothing. Could it be that I have pressed something by mistake, at one point yesterday I did press the 'off' button the one with the little i in a circle on it as I was experimenting with what the buttons did, thought the i might stand for information, but nothing happened. Need help please or is it a trip back to the shop to exchange phone only had it at Christmas. Don't know if this is relevant don't think so but my number was ported over the day before, I did have to have the Web Access re-set up as I couldn't access that though I could before but they told me that was normal the phone had reverted back to basic settings with the portover and they soon set it back up for me.