Alright well i just got my phone and i was messing around with it. Downloaded the p2kman program.. had it going fine for a little, then i decided to delete some preset ringtones to make some extra room and blam. Now when in LOUD mode the ring tone menu will not open. I backed up every file i deleted and restored them still have the problem. I restarted my phone many times, Still have the problem. If anyone knows a way to fix this please help me. PS. the ring tones work for the soft mode just not for the loud. thanks in advance.