I got Phone Tools 3.11 and my phone only seams to want to connect if I shut it off and turn it on then it connects. If I dont shut the phone off first it just has a little phone with an x on the screen telling me mobile divice not connected. When I turn on the phone it connects and tells my battery ammout and stuff and I can Sync my address book and my Calender but when I try to go to the multimedia studio it jsut kind of freezes and I can see all my files on my pc but I cant see the files on my phone side from my pc and the --> and <-- are both shaded. Its like it cant read my phone. Is there a path or anyting I need to do to get this to work? Just want to transfer a few mp3s to my phone I made. Is it possible for the datebook and phone book to sync but not have right stuff loaded. I mean if those are working I must of done something right.