1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Problem Various Blue Screen of Death messages

Discussion in 'Windows 8 discussion' started by Kafka, Jun 22, 2014.

  1. Kafka

    Kafka Regular member

    Joined:
    Nov 6, 2007
    Messages:
    114
    Likes Received:
    0
    Trophy Points:
    26
    Every few days I get a blue screen if death error message and have to reboot my computer. The error messages are rarely the same. Today's message was Page_fault-in_nonpaged_area (igdkmd 32.sys), however, as I said, I receive many other messages. I have googled the various messages and the usual advice is to disconnect my various bits of hardware (printer, scanner, external hard drive, router and Inport {for recording from a turntable). I am supposed to see whether the BSOD appears after each piece of hardware is removed. This isn't practical as the errors aren't occurring consistently or every day so I wouldn't easily be able to tell which hardware is causing the problem.

    Does anyone have any helpful advice?
     
  2. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,009
    Likes Received:
    77
    Trophy Points:
    128
    which version of win8\8.1? what is the system specs?
     
  3. Kafka

    Kafka Regular member

    Joined:
    Nov 6, 2007
    Messages:
    114
    Likes Received:
    0
    Trophy Points:
    26
    Windows 8.1 Pro, 32 bit.
     
  4. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,009
    Likes Received:
    77
    Trophy Points:
    128
    do a full scandisk on your c: drive checking for errors & bad sectors. laptop or desktop as i want you to do something with the ram once you post reply?
     
  5. Kafka

    Kafka Regular member

    Joined:
    Nov 6, 2007
    Messages:
    114
    Likes Received:
    0
    Trophy Points:
    26
    I did a full scandisk on Drive C: which did not come up with any errors. I am a bit puzzled by the fact that my specs show that I have Windows 8 Pro even though I upgraded to 8.1 some time ago.
     
  6. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,009
    Likes Received:
    77
    Trophy Points:
    128
    did this problem happen before 8.1 or after upgrade to 8.1?
     
  7. Kafka

    Kafka Regular member

    Joined:
    Nov 6, 2007
    Messages:
    114
    Likes Received:
    0
    Trophy Points:
    26
    I am not sure. Probably after the upgrade to 8.1.
     
  8. Ketola

    Ketola Fighting ninjas Staff Member

    Joined:
    Jun 10, 1999
    Messages:
    1,236
    Likes Received:
    87
    Trophy Points:
    78
    Have you checked your event log for error messages? The problem could be a failing harddisk or random USB-device. I recently dealt with a laptop that crashed randomly. Turned out it was due to an external USB3.0 HDD that was slowly failing. Also running Speccy might reveal something - even though it's not a diagnostics software.

    If you're running a desktop computer it wouldn't be a bad idea checking that all the fans are working properly.
     
  9. Kafka

    Kafka Regular member

    Joined:
    Nov 6, 2007
    Messages:
    114
    Likes Received:
    0
    Trophy Points:
    26
    The hard disk is relatively new. I suspect that it may be a problem caused by a faulty driver belonging to one of my devices. I've attached a minidump which was produced by the blue screen of death.
     

    Attached Files:

  10. Ketola

    Ketola Fighting ninjas Staff Member

    Joined:
    Jun 10, 1999
    Messages:
    1,236
    Likes Received:
    87
    Trophy Points:
    78
    That is a likely explanation. Can't help with analyzing the minidump (AFAIK they don't tell all that much to anyone but the driver developer), but I'd suggest running a memory test just in case. With Win8 it's rather simple. Just run the Windows Memory Diagnostic tool. http://windows.microsoft.com/en-us/windows7/diagnosing-memory-problems-on-your-computer

    Cleaning up drivers and re-installing devices one by one (every few days, if possible) is likely the only sure way of finding out what's causing the problem..
     

Share This Page