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Weird Nero 7.10 problem

Discussion in 'Nero discussion' started by myrothe, Jul 11, 2007.

  1. myrothe

    myrothe Member

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    I have Been using Nero with nothing but sucess for over a year now. But now suddenly any time I try to burn a dual layer disc I get a write error as it starts to burn layer 2.

    I have burned around 50 dual layers with NO problem, this just started happening a few days ago and happens EVERY time. I can burn single layer dvds fine.

    Here is my log.

    Windows XP 5.1
    IA32
    WinAspi: -

    NT-SPTI used
    Nero Version: 7.10.1.0
    Internal Version: 7, 10, 1, 0

    Recorder: <SONY DVD RW DRU-810A> Version: 1.0e - HA 1 TA 1 - 7.10.1.0
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <LITEON DVD-ROM LTD163 >Version: GDHG - HA 1 TA 0 - 7.10.1.0
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : WDC WD1200JB-75CRA0 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : LITEON DVD-ROM LTD163 atapi Port 1 ID 0 DMA: Off
    CdRomPeripheral : SONY DVD RW DRU-810A atapi Port 1 ID 1 DMA: On

    === CDRom-Device-Map ===
    LITEON DVD-ROM LTD163 D: CdRom0
    SONY DVD RW DRU-810A E: CdRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 767MB (785412kB)
    Free physical memory: 200MB (204940kB)
    Memory in use : 73 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    11.7.2007
    UDF/ISO compilation
    8:16:19 PM #1 Text 0 File SCSIPTICommands.cpp, Line 424
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    8:16:20 PM #2 Phase 112 File dlgbrnst.cpp, Line 1762
    DVD-Video files reallocation started

    8:16:21 PM #3 Text 0 File DVDVideoCompilation.cpp, Line 616
    Content of VIDEO_TS.IFO has been modified

    8:16:21 PM #4 Text 0 File DVDVideoCompilation.cpp, Line 616
    Content of VIDEO_TS.BUP has been modified

    8:16:21 PM #5 Phase 113 File dlgbrnst.cpp, Line 1762
    DVD-Video files reallocation completed

    8:16:21 PM #6 Text 0 File Isodoc.cpp, Line 6666
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Options : automatic
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : FALSE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    8:16:21 PM #7 Phase 111 File dlgbrnst.cpp, Line 1762
    DVD-Video files sorted

    8:16:21 PM #8 ISO9660GEN -11 File Geniso.cpp, Line 3343
    First writeable address = 0 (0x00000000)

    8:16:21 PM #9 ISO9660GEN -11 File Geniso.cpp, Line 3343
    First writeable address = 0 (0x00000000)

    8:16:21 PM #10 Text 0 File Burncd.cpp, Line 3508
    Turn on Disc-At-Once, using DVD media

    8:16:22 PM #11 Text 0 File DlgWaitCD.cpp, Line 307
    Last possible write address on media: 4173823 (927:30.73, 8151MB)
    Last address to be written: 4067103 (903:48.03, 7943MB)

    8:16:22 PM #12 Text 0 File DlgWaitCD.cpp, Line 319
    Write in overburning mode: NO (enabled: CD)

    8:16:22 PM #13 Text 0 File DlgWaitCD.cpp, Line 2972
    Recorder: SONY DVD RW DRU-810A, Media type: DVD+R9 Double Layer

    8:16:22 PM #14 Text 0 File DlgWaitCD.cpp, Line 493
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    8:16:22 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 793
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 4067104 (4067104) = #4067104/903:48.4
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 4067104 blocks [E: SONY DVD RW DRU-810A]
    --------------------------------------------------------------

    8:16:22 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 995
    Prepare [E: SONY DVD RW DRU-810A] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 8329428992, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 4067104 | 0 | 0x00
    4067104 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    8:16:22 PM #17 Text 0 File SCSIPTICommands.cpp, Line 215
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    8:16:22 PM #18 Text 0 File Burncd.cpp, Line 4294
    Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

    8:16:22 PM #19 Phase 24 File dlgbrnst.cpp, Line 1762
    Caching of files started

    8:16:22 PM #20 Text 0 File Burncd.cpp, Line 4413
    Cache writing successful.

    8:16:22 PM #21 Phase 25 File dlgbrnst.cpp, Line 1762
    Caching of files completed

    8:16:22 PM #22 Phase 36 File dlgbrnst.cpp, Line 1762
    Burn process started at 2.4x (3,324 KB/s)

    8:16:22 PM #23 Text 0 File ThreadedTransferInterface.cpp, Line 2721
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    8:16:22 PM #24 SPTI -1066 File SCSIPassThrough.cpp, Line 179
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1066)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xAD 00 00 00 00 00 00 21 08 04 00 00
    Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 24
    Buffer x06550280: Len x804

    8:16:22 PM #25 Text 0 File DVDPlusDualLayer.cpp, Line 659
    L0 Data Zone Capacity set to 2035200 (1F0E00h, 3975MB) -> OK, confirmed setting

    8:16:22 PM #26 CDR -1205 File DVDPlusDualLayer.cpp, Line 686
    Burning Layer 1

    8:16:22 PM #27 Text 0 File DVDPlusDualLayer.cpp, Line 696
    Start writing layer 1 at address 0 (0h)
    Recording mode: unknown Recording Mode

    8:16:22 PM #28 SPTI -1066 File SCSIPassThrough.cpp, Line 179
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1066)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xAD 00 00 00 00 00 00 00 08 04 00 00
    Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 24
    Buffer x06550280: Len x804

    8:16:22 PM #29 Text 0 File DVDR.cpp, Line 7402
    Drive: SONY DVD RW DRU-810A
    Book Type request [gen]: DVD-ROM, write to EEPROM
    Changing the Book Type was finished successfully, return code 0

    8:16:22 PM #30 CDR -1207 File DVDR.cpp, Line 6477
    Book Type automatically set to: DVD-ROM

    8:16:22 PM #31 Text 0 File DVDPlusRW.cpp, Line 675
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    8:16:22 PM #32 Text 0 File ThreadedTransfer.cpp, Line 269
    Pipe memory size 83836800

    8:38:12 PM #33 CDR -1206 File DVDPlusDualLayer.cpp, Line 1969
    Burning Layer 2

    8:38:12 PM #34 Text 0 File DVDPlusDualLayer.cpp, Line 1980
    Perform layer 1 to 2 jump before writing at address 2035200 (1F0E00h)

    8:38:47 PM #35 SPTI -1135 File SCSIPassThrough.cpp, Line 179
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1135)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    CDB Data: 0x2A 00 00 1F 0F 40 00 00 20 00 00 00
    Sense Area: 0x70 00 03 00 00 00 00 12 00 00 00 00 0C
    Buffer x0b8af740: Len x10000
    0x00 00 01 BA 44 00 1F B1 5C 61 01 89 C3 F8 00 00
    0x01 E0 07 EC 81 00 00 31 84 82 53 21 A1 80 29 41
    0x9C 9D 25 D0 6A 78 54 E9 79 28 68 18 C0 06 81 8B

    8:38:47 PM #36 CDR -1135 File Writer.cpp, Line 303
    Write error
    E: SONY DVD RW DRU-810A

    8:51:21 PM #37 Text 0 File DVDPlusRW.cpp, Line 935
    EndDAO: Last written address 2035520

    8:51:21 PM #38 Text 0 File DVDR.cpp, Line 7402
    Drive: SONY DVD RW DRU-810A
    Book Type request [gen]: DVD-ROM, write to EEPROM
    Changing the Book Type was finished successfully, return code 0

    8:51:22 PM #39 Phase 38 File dlgbrnst.cpp, Line 1762
    Burn process failed at 2.4x (3,324 KB/s)

    8:51:22 PM #40 Text 0 File SCSIPTICommands.cpp, Line 261
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    8:51:28 PM #41 Text 0 File Cdrdrv.cpp, Line 11185
    DriveLocker: UnLockVolume completed

    8:51:28 PM #42 Text 0 File SCSIPTICommands.cpp, Line 424
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)


    I would GREATLY appreciate your input. I dont know if my burner is on the fritz, if there is some weird software conflict, or what so I have no idea what to do next.

    Thanks in advance.
     
  2. hobbit112

    hobbit112 Regular member

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    Looks to my that your drive is not recognizing your media.

    Your drive, Recorder: <SONY DVD RW DRU-810A> Version: 1.0e has a firmware update to 1.0f here:
    http://forum.rpc1.org/dl_firmware.php?download_id=2179]

    Your drive probably has no problem with the orginal 2.4x media which is becoming harder to find.

    You might want to cut back on any multi-tasking or other programs running at the same time, your free memory is down to 200 meg.
     
    Last edited: Jul 11, 2007
  3. binkie7

    binkie7 Moderator Staff Member

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    Hi myrothe
    What media are you using? Like verbatim DL +R 8x. The log only shows that it's dual layer. Verbatim would be the best dual layer to use.
    If it's the newer 8x dual layer the older drives may not do as well with it - here's a post about that - link

    Recorder: <SONY DVD RW DRU-810A> Version: 1.0e
    Burner can use a firmware update too - the latest is 1.0f

    CdRomPeripheral : LITEON DVD-ROM LTD163 atapi Port 1 ID 0 DMA: Off
    Probably not playing into this burn turn DMA back on for this drive. Here's a guide.

    Give ImgBurn at try too. Great free burning program and I prefer it over Nero for dual layer burning. ImgBurn
    Use the build mode to add non image files to burn.

    Give those a go and let us know.
     
  4. myrothe

    myrothe Member

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    Okay lets see. The Media I am using is Memorex dvd+R DL (I have been using the same media sucessfully though for some time so I think its probably something else but who knows)

    I downloaded the drive update so I will try applying it now.

    The link for Imgburn diddnt work for some reason so I will try to search for it seperately.

    I usually have utorrent running so maybe thats why the memory was so low.


    Thanks for all of these tips, I will try them all and get back to you.
     
  5. binkie7

    binkie7 Moderator Staff Member

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    Did you find ImgBurn? The link above should be working.

    Memorex uses different manufacturers for their media so you may have gotten different ones. Can be hurt or miss.
    Hopefully the firmware will do the trick.

    @hobbitt112 - howdy :)
     
  6. myrothe

    myrothe Member

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    I DID find imgburn. However I am still trying to figure out how to use it. It is definantly not as user friendly as Nero. I mean before I would use dvd decrypter, then use Nero burning rom and that was it. I still cannot find out exactly HOW to use imgburn the right way.

    I did everything else that everyone suggested however so I am going to try and use Nero again just to see. I just hope zi dont end up with a 4th DL coaster. Those things are expensive :)
     
  7. myrothe

    myrothe Member

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    In fact. For just straight up burning dvd video files (you know, the VTS folders, like you do with Nero) is there something ELSE you can reccomend besides imgburn?
     
  8. binkie7

    binkie7 Moderator Staff Member

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    ImgBurn isn't that bad :) Same developer as decrypter. It's the updated burn part of decrypter.
    If you rip w/ decrypter then you could rip in iso mode then open the .mds file in ImgBurn to burn.

    Here's a guide for build mode to add the video_ts folder - link

    Hmmm for dual layer ImgBurn is all I really use w/ Nero occasionally.

    With the updated firmware give Nero a go again. That may have done hte trick.
    Can't blame you on not wanting to end up w/ a coaster - they are still a bit high in price!
     
  9. hobbit112

    hobbit112 Regular member

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    Hey myrothe,

    Binkie7(among others) also put me on the path to ImgBurn. I do agree with you about it not being as intuitive as Nero, but it's worth it to learn it (or at least the parts you will use). I've been using it for at least 6 months and still go fumbling around in it trying to do things.

    But ImgBurn allows you to control the burn speed with DLs, Nero does not. I made a bunch of coasters thanks to using nero when they first came out with the 4X DLs. Nero maxed out the speed but they still burn best @ 2.4X.

    I've even started using ImgBurn to burn regular disks, the 4.7s, becasue the burns are quicker, better and more reliable.

    Keep working with it, it'll pay off in the long run. I've got a box with about 50 DL coasters in it because I procrastinated in learning ImgBurn enough to burn DLs.

    BTW, I'm learn how to knit so I can knit covers for the coasters and give them as Christmas presents, don't want them to go to waste!


     
  10. myrothe

    myrothe Member

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    :) Thats funny. I will keep trying to use it, sounds like it pays off. I guess (forgive me if I am being a noob here) it makes an image of the dvd rather than breaking it into all of thse vts floders? Then you just burn the image? I am going to give er a try right now. Will let everyone know if I am sucessful.
     
  11. binkie7

    binkie7 Moderator Staff Member

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    Kinda like that.

    To try and make it very simple here's an explanation.

    If you have an image file like an iso in ImgBurn go to mode and pick write. Then add the image file.

    If you have a non image file like a video_ts fodler go to mode and pick build. Then add the video_fs folder.

    For both then pick the destination as your burner.
     
  12. hobbit112

    hobbit112 Regular member

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    @Binkie7 (Howdy to you too. ;P)

    Thanks for the instructions! I deliberately didn't answer because I just fumble around in it until it works!

    I'm going to print them out and keep them for safe-keeping (with my luck I'll forget where I put them)!
     
  13. myrothe

    myrothe Member

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    Okay, that sounds easy enough. Thanks for all the help you guys :)

    Thanks for helping a noob be a little less noobish.
     
  14. binkie7

    binkie7 Moderator Staff Member

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    Not a problem myrothte
    If you still need help with just post back.
    Here's a kinda lengthly guide on using the build mode for dual layer discs w/ ImgBurn. It's useful though - link

    Keep us posted too.
     
  15. myrothe

    myrothe Member

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    Okay, this is weird. SAME thing is happening with IMGBURN at the same point. Once it gets slightly past 50% (the point at which it switches to layer 2) I get an error and a coaster. IMGBURN calls it an I/O error (along with a lot of other things that I have no idea what they mean).

    Heres the thing. I am not sure but I think every time I get these errors its with Dr Who discs. Now this is season 2, and if you hadnt heard this series was recalled because of the Bizzarre "Texas Chainsaw Massacre" incident (where for some reason one of the discs had a graphic scene from texas chainsaw massacre inexplicably written onto it). And these are the replacements.

    Even more odd is the fact that I have had one fail, then tried to burn it again and had it work, only to have the next one fail.

    It seems like around 80 percent of the time once it gets ready to burn layer 2 the buffer drops to zero, and the whole thing fails. Around 20 percent of the time the buffer drops to like 12 percent, everything stalls for a bit, and then it burns okay. And like I said the weird thing is this is with the SAME disc! It fails 2 or 3 times, then suddenly the buffer does not drop all the way and it works.

    I am totally confused at this point.
     
  16. myrothe

    myrothe Member

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    UPDATE. I totally uninstalled Nero, used the cleaner tool and reinstalled. I also checked to see why I was in PIO mode. My primary isnt, but my secondary (Ide controller? Is that what its called? Going by memory here) was in "DMA if possible" mode but the actual mode was PIO.

    I followed the guide and uninstalled it, rebooteted and had it reinstall the drive. I checked though and again it was in PIO mode. I switched it to "dma if possible" and then restarted again. Everything is now in "ultra DMA mode".


    I then closed down all other non essential programs. I even first removed my internet cable so I was offline, then turned off my firewall.

    I then tried to burn the disc with Nero once again (the same disc that has now failed me 4 times. 3 with Nero, once with IMGburn) and it worked, no prob.

    I now have turned back on my firewall and anti virus programs (Micro trend and Mc Afee) and reconnected the internet (though I am leaving off UTORRENT as it is kind of a resource hog) and am going to just try to burn another dual layer disc to see if the PIO mode was the problem.
     
  17. binkie7

    binkie7 Moderator Staff Member

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    Yeah from the log above the dvd-rom drive was in PIO mode though since this isn't the burner and doesn't look like you were burning on the fly (ripping and burning at the same time) might not be the problem.

    Keep us posted on the new burn.
     
  18. myrothe

    myrothe Member

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    So weird. Tried it again with the internet ans Mc Afee and Trend Micro running, and it failed again. Then I once again removed my internet cable, closed my antivirus and firewall programs as well as freed up some memory using system mechanic, and tried it again and it burned flawlessly.

    Something odd is happening. When my buffer level drops too low the burn fails at the point where it goes to burn layer 2. The buffer either drops all the way and it fails, or it drops to like 13 percent, pauses for a few seconds, and then goes back up to between 89 to 94 percent (like it usually is) and the burn succeeds.

    Obviously the problem may be my memory. However as I said I am a noob. How do I find what is sucking up resources and possibly ruining my discs?
     
  19. binkie7

    binkie7 Moderator Staff Member

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    Are you keeping up on the pc maintenance bit?
    Like disc defrag, disc cleanup, registry cleaner and virus scans?

    How about cleaning out the inside of the pc?

    You can also check in task manager (ctrl,alt,delete) and in the processes tab see whats running.
    Most may look cryptic - so do a google on see what they are. Look at the ones that don't say system.
    Beware though google will give you hits saying possible spyware/virus but will help you identify the name of the program running the process.
     
  20. myrothe

    myrothe Member

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    So do you think the laser might just be dirty? I mean is there a sepearate laser for the 2nd layer? I ask because single layer dvd burn fine, where as the dual layer, when they do fail fail when it goes to burn the 2nd layer.

    Oddly enough these discs that fail continue to burn, and actually play fine on a pc, but will not play on a dvd player. Odd.

    I have defragged and it does not seem to help. I have done the ctrl-alt-delete and looked through the running processes and I dont see anything running that shouldnt be running.

    I absolutely cannot figure out at this time what is dropping the buffer down so low at the dual layer mark. Will keep tinkering however.
     

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