I have recently had trouble with Genie-Soft backup software. I was trying to complete a multi session backup (5GB) and it completed one disc, prompted for disc 2 and then no further prompts. It just continued writing to disc2. They tell me I need to back up my firmware. I am not sure what they mean by this and their explanation hasn’t helped me. I have Nero 5.5.10.9 installed on my computer and my CD-RW Burner is Imation. I used the Nero Info tool which showed [1.0] G:\CD-RW CDR 6S52 in the top left of the box and Type: CD-RW Recorder and Firmware Version: CDR 6S52. I went on to the Nero site which states they will not accept responsibility for any firmware updates. I haven’t a clue what I’m supposed to do now. It’s taken me ages to get this far and in all honesty, I don’t really know what I am doing. Is the firmware update supposed to be for Nero or Imation. Can anyone help me? My OS is WinXP Pro Joe
the firmware is the bios update for your drive so should be able to download it from drive manufacturer & maybe get the instructions on how to do it from there too
It continues to burn and doesn't finish unless I quit. ddp Is this the drive manufacturer for Imation or Nero? Sorry to be such a novice Joe
Well thats denfinatly something different :-S What you want to look for is Imation(make of drive) I read on a few forums and this should work for you drive http://www.4kus.com.tw/webfw/CDR-6S52/R526SG5.zip The process with this firmware update is really easy, its just a simple executable. Im quite confused thou, because this is a CD-RW CDR Drive, and how is it posible that you got 5GB onto 2 disks, have you got 2 drives installed to you computer, like a dvd drive as well as this?
Hello Dude Sorry if I've confused you with my original query. My total backup was 5GB and I was running a multi session which should have taken about 6 discs with compression. The first disc completed 18% of the backup and the second should have also done around that figure but it just keeps writing until I quit. It is obviously too much data for the second disc but it doesn't prompt for the third disc. This is my problem and why Genie-Soft suggested updating the firmware. I'll am looking into your link. I definitely did not get 5GB onto 2 discs - that would be nice!! Joe
nope dont say sorry im the monkey here, my brain couldnt comprehend your post. Please let me know how you get on.
