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Windows Explorer error ...

Discussion in 'Windows - Software discussion' started by CaptChaos, Nov 11, 2011.

  1. CaptChaos

    CaptChaos Member

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    Hi all,

    I am trying to scan, save & edit my entire family photo collection.

    I have saved them all, and have loads of duplicates.

    While working to copy/replace/delete photos from hundreds of photos/yjousands of photos, I keep getting the "Windows Explorer has encountered a problem and needs to close" message.

    I think it something to do with dll(s) and have used the shellxview programme to stop everything that isn't Microsoft.

    This helped a bit, but I still get the message.

    The error message states this (if it's any help):

    Error Signature

    AppName: explorer.exe
    AppVer: 6.0.2900.5512
    ModName: divx.dll
    ModVer: 6.8.5.9
    Offset: 0012e59d

    Does this offer any clues?

    Are there any idiot proof ways of sorting this out?

    Any help will be greatly appreciated.

    Ian
     
  2. attar

    attar Senior member

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    I've not had the problem, but have heard of something similar.It's when a folder that contains video is opened and Explorer tries to show a thumbnail.

    The program called 'DivX all in one fix' has a setting for Explorer Crash.
    As I said, I've not seen the problem and don't know if this fixes it.

    [​IMG]
     

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