I am fixing a friends dell inspiron 8000 laptop. It has windows ME (don't worry i'll get rid of it as soon as I get some files from the computer) and Norton System Works 2003. When I got it, it would only boot into safe mode. After disabling all norton services using msconfig, I was able to start the computer normally. My problem is that the hard drive(c reports used and free space as 0 kb. I am unable to write anything to the hard drive. This prevents me from using many programs, especially norton. The only thing I can think of is norton ghost somehow locked the hard drive. I tried to do a Windows XP upgrade and the disk partitioner that XP uses does not recognize the hard drive as FAT32. Does anyone have ANY ideas? They would be greatly appreciated.