I'm going out of my mind trying to find the answer to this problem. I use WMP11 and I have a Creative Zen Vision:M 60GB. I want to be able to hook up my Zen to my computer, open up WMP11, and then have it sync my entire library (all my songs, pictures, videos). Instead what happens is it only synchronizes the playlists I've made in WMP11. I've tried almost everything and I can't get it to work. I could use different software to do this, but I want to use WMP11. Any help would be greatly appreciated.