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windows vista and my cd-roms

Discussion in 'PC hardware help' started by cw16496, Mar 27, 2007.

  1. cw16496

    cw16496 Member

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    ok i have windows vista, and both of my cd-rom drives were working good until about a week ago, now i go into device manager and their is an exclamation point next to them, when i click on more info it says windows cannot load this device due to an error in the registry, i run regcure and it came back and said my registry is fine, what the hell is wrong with them, they won't read disk, but they will open and close, when i put in a disk in their it starts spinning and everything, but nothing happens, both of my drives don't show up in my computer, please help me!!!!!!!!!!!!!
     
  2. ddp

    ddp Moderator Staff Member

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    moved to correct forum.
    is there an error code like 39?
     
  3. cw16496

    cw16496 Member

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    no here is exactly what it says

    Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

    Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.

    and wheni click on check for for solutions, nothing happens
     
  4. ddp

    ddp Moderator Staff Member

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  5. cw16496

    cw16496 Member

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    thank yo so much, i got it fixed
     
  6. ddp

    ddp Moderator Staff Member

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    no problem, teach & learn
     

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