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Write Error using iomagic dual 16x external with Nero

Discussion in 'DVD±R for advanced users' started by bad16, Dec 28, 2004.

  1. bad16

    bad16 Member

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    I just purchased an iomagic 16x dual write dvd burner, which came with Nero OEM, but am having problems writing to a DVD. I have been reading a lot of the posts on this site about external burners and the problems people are having with them. I dont really know what solution I can start with first. A lot of people are having the issue with the error "scsi command aborted". Luckily I have not encountered this problem. While tryin to write a single file to a DVD, nero passes the simulation test successfully, but then fails to burn. I get the message, "failed to write at 4x". I am using Sony DVD-R's made in Japan, so i know they are of good quality made by MCC. I have had the same issue with Memorex and Compusa store brand. I know the latter 2 are horrible media, and so i bought the sony today thinking the problem was the media. Apparently it isn't. I am using Nero version 6.3.1.18 and firmware version B7C9 for my writer. Any information will be helpful; i dont know where to start. Below is my recent log info from my latest attempt at a burn:

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 12/16/2003 8:18:06 PM
    Nero version: 6.3.1.18 (Nero Express)
    Recorder: <BENQ DVD DD DW1620> Version: B7C9 - HA 2 TA 0 - 6.3.1.18
    Adapter driver: <> HA 2
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <LITEON DVD-ROM LTD163 >Version: GKS3 - HA 1 TA 1 - 6.3.1.18
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : ST360020A atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : CyberDrv CW058D CD-R/RW atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : LITEON DVD-ROM LTD163 atapi Port 1 ID 1 DMA: On

    === CDRom-Device-Map ===
    CyberDrv CW058D CD-R/RW E: CDRom0
    LITEON DVD-ROM LTD163 F: CDRom1
    BENQ DVD DD DW1620 H: CDRom4
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 510MB (522776kB)
    Free physical memory: 293MB (300684kB)
    Memory in use : 42 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    28.12.2004
    ISO compilation
    9:13:57 PM #1 Text 0 File Isodoc.cpp, Line 6065
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : TRUE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Start multisession
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    9:13:57 PM #2 Text 0 File Reader.cpp, Line 118
    Reader running

    9:13:57 PM #3 Text 0 File Writer.cpp, Line 124
    Writer BENQ DVD DD DW1620 running

    9:13:57 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3899
    First writeable address = 0 (0x00000000)

    9:13:57 PM #5 Text 0 File Burncd.cpp, Line 3172
    Turn on Disc-at-once, using DVD media

    9:13:57 PM #6 Text 0 File DlgWaitCD.cpp, Line 246
    Last possible write address on media: 2297887 (510:38.37, 4488MB)
    Last address to be written: 607 ( 0:08.07, 1MB)

    9:13:57 PM #7 Text 0 File DlgWaitCD.cpp, Line 258
    Write in overburning mode: NO (enabled: CD)

    9:13:57 PM #8 Text 0 File DlgWaitCD.cpp, Line 2143
    Recorder: BENQ DVD DD DW1620, Media type: DVD-R
    Disc Manufacturer: SONY04 - D1
    Disc Application Code: 64, Disc Physical Code: 193

    9:13:57 PM #9 Text 0 File DlgWaitCD.cpp, Line 419
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    9:13:57 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 813
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (CTransferItem)
    2 indices, index0 (150) not provided
    original disc pos #0 + 608 (608) = #608/0:8.8
    relocatable, disc pos for caching/writing not required/required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 608 blocks [BENQ DVD DD DW1620 ]
    --------------------------------------------------------------

    9:13:59 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 984
    Prepare recorder [BENQ DVD DD DW1620 ] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 1245184, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
    0 | lead-in | 0 | 0x00 | 0x41
    0 | 1 | 0 | 0x00 | 0x41
    0 | 1 | 1 | 0x00 | 0x41
    608 | lead-out | 1 | 0x00 | 0x41

    9:13:59 PM #12 Phase 24 File dlgbrnst.cpp, Line 1845
    Caching of files started

    9:13:59 PM #13 Text 0 File Burncd.cpp, Line 4182
    Cache writing successful.

    9:13:59 PM #14 Phase 25 File dlgbrnst.cpp, Line 1845
    Caching of files completed

    9:13:59 PM #15 Phase 32 File dlgbrnst.cpp, Line 1845
    Simulation started at 4x (5,540 KB/s)

    9:13:59 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2344
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    9:13:59 PM #17 Text 0 File dlgbrnst.cpp, Line 1703
    Set remaining time: 3:17,335 (197335ms) -> OK

    9:13:59 PM #18 Text 0 File DVDR.cpp, Line 1921
    Recording mode: Sequential Recording Mode

    9:13:59 PM #19 Text 0 File Mmc.cpp, Line 20453
    Set BUFE: Seamless Link -> ON

    9:13:59 PM #20 Text 0 File DVDR.cpp, Line 2062
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    9:13:59 PM #21 Text 0 File Cdrdrv.cpp, Line 8128
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 5
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 0 h
    End Sector Number in Layer 0: 0 h
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    9:13:59 PM #22 Text 0 File DVDR.cpp, Line 5023
    Drive: BENQ DVD DD DW1620
    Book Type request: DVD-ROM
    Drive doesn't support changing Book Type for DVD-R

    9:14:04 PM #23 Text 0 File WriterStatus.cpp, Line 115
    <BENQ DVD DD DW1620 > start writing Lead-Out at LBA 608 (260h), lenght 0 blocks

    9:14:04 PM #24 Text 0 File ThreadedTransfer.cpp, Line 229
    all writers idle, stopping conversion

    9:14:04 PM #25 Text 0 File DVDR.cpp, Line 2304
    EndDAO: Last written address was 607

    9:16:23 PM #26 Text 0 File DVDR.cpp, Line 5023
    Drive: BENQ DVD DD DW1620
    Book Type request: DVD-ROM
    Drive doesn't support changing Book Type for DVD-R

    9:16:23 PM #27 Text 0 File dlgbrnst.cpp, Line 1703
    Set remaining time: 0:00,000 (0ms) -> OK

    9:16:23 PM #28 Text 0 File dlgbrnst.cpp, Line 1703
    Set remaining time: 0:00,000 (0ms) -> OK

    9:16:35 PM #29 Phase 33 File dlgbrnst.cpp, Line 1845
    Simulation completed successfully at 4x (5,540 KB/s)

    9:16:36 PM #30 Phase 36 File dlgbrnst.cpp, Line 1845
    Burn process started at 4x (5,540 KB/s)

    9:16:36 PM #31 Text 0 File ThreadedTransferInterface.cpp, Line 2344
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    9:16:36 PM #32 Text 0 File dlgbrnst.cpp, Line 1703
    Set remaining time: 3:17,335 (197335ms) -> OK

    9:16:36 PM #33 Text 0 File DVDR.cpp, Line 1921
    Recording mode: Sequential Recording Mode

    9:16:36 PM #34 Text 0 File Mmc.cpp, Line 20453
    Set BUFE: Seamless Link -> ON

    9:16:36 PM #35 Text 0 File DVDR.cpp, Line 2062
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    9:16:36 PM #36 Text 0 File Cdrdrv.cpp, Line 8128
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 5
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 0 h
    End Sector Number in Layer 0: 0 h
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    9:16:36 PM #37 Text 0 File DVDR.cpp, Line 5023
    Drive: BENQ DVD DD DW1620
    Book Type request: DVD-ROM
    Drive doesn't support changing Book Type for DVD-R

    9:17:09 PM #38 SCSI -1135 File Cdrdrv.cpp, Line 1442
    SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x0A700000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x12
    0x00 0x00 0x00 0x00 0x0C 0x00

    9:17:09 PM #39 CDR -1135 File Writer.cpp, Line 304
    Write error

    9:17:09 PM #40 Text 0 File ThreadedTransfer.cpp, Line 229
    all writers idle, stopping conversion

    9:17:09 PM #41 Text 0 File DVDR.cpp, Line 2304
    EndDAO: Last written address was -1

    9:17:09 PM #42 Text 0 File DVDR.cpp, Line 5023
    Drive: BENQ DVD DD DW1620
    Book Type request: DVD-ROM
    Drive doesn't support changing Book Type for DVD-R

    9:17:09 PM #43 Text 0 File dlgbrnst.cpp, Line 1703
    Set remaining time: 0:00,000 (0ms) -> OK

    9:17:09 PM #44 Text 0 File dlgbrnst.cpp, Line 1703
    Set remaining time: 0:00,000 (0ms) -> OK

    9:17:09 PM #45 Phase 38 File dlgbrnst.cpp, Line 1845
    Burn process failed at 4x (5,540 KB/s)


    Existing drivers:
    File 'Drivers\ASPI32.SYS': Ver=4.01 (978), size=14528 bytes, created 7/12/1996 7:31:10 PM
    File 'Drivers\PXHELP20.SYS': Ver=2.02.34a, size=16288 bytes, created 2/26/2002 8:02:00 AM (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=5.1.2600.0 (XPClient.010817-1148), size=86656 bytes, created 8/18/2001 4:00:00 AM (Adapter driver for src)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    I await a response.
     
  2. sirenia

    sirenia Guest

    Hello i also have a i/omagic dvd burner and i had terrible trouble with nero my brother swears by it so i had him come and check out my computer and nero just doesnt work with this dvd burner well. i got 2 good dvd's out of 25 i downloaded dvd shrink and dvd decypter from this site (both free) and i havent had any bad dvd's since. i uninstalled nero and just used those two programs. hope this helps
     
  3. kchev

    kchev Regular member

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    you can only change booktype on DVD+R

    i think the BenQ 1620 is one of the best drives you can buy right now (although not sure about the rebadged ones, but shouldn't matter)
     
    Last edited: Dec 29, 2004
  4. rosspod

    rosspod Member

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    i've got the same burner and have had all manner of trouble from it. i just took my original back to circuit city and am on my second one, aboput to test burn with it.
     
  5. rosspod

    rosspod Member

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    bad, im not good with error logs, but i can tell you this, the first burner i bought from iomagic was deffective. i just got back from circuitcity and traded it out. to look at the firmware for iomagic drives visit :

    http://www.iomagic.com/Firmware/FirmwareDownload.html

    if you are unsure which firmware to use use thier live talk tool, and the nero tool they have on the site, it will let you know what you currently have and the person on the other end can help.

    i hope this helps, and i will keep checking back, so if i can help more me know.

    thanks,
    ross
     
  6. bad16

    bad16 Member

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    hey guys thanks for the input.
    sirenia: I also downloaded dvd shrink and dvd decryptor from this site. Had no trouble decoding the dvd, but when i tried burning it, I got an error. This was with Nero installed. Maybe i should uninstall Nero and try using Decryptor then. What other programs do you guys suggest if Nero doesnt work for me? (For example, if I want to burn single data files, or music).
    kchev: So for the booktype request option, what should i use if I am using DVD-R's?
    rosspod: Yeah I think my iomagic burner may be defective. I just spent 4 hrs on Live Chat with a guy from iomagic. We cycled through a lot of things, like updating the firmware, updating my aspi layers, and reinstalling Nero. None of these things worked, and after all that he told me to get an RMA # and send the writer back to them for a brand new replacement. Hey ross, whats the return policy for C.C? I got mine from Compusa, and its already been over a month since I purchased it. Maybe my only option is to send it back to iomagic.

    But before I do so, does anyone else have any other ideas to what might be a possible solution? Thanks.
     
  7. sirenia

    sirenia Guest

    You can use decrypter without uninstalling nero, that way you can use nero for music etc.. just click on the drop down box after hitting backup on shrink to burn using dvd decrypter instead of nero try that, also you might want to check your ide settings i found that it works better for me on dma instead of pio.
     
  8. kchev

    kchev Regular member

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    just don't change the booktype or try to leave it normal
    not sure exactly how it is asking you though
    what options is it giving you and what are you using to change the booktype?
     
  9. rosspod

    rosspod Member

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    bad, the policy for c.c is 30 days, i have some comp usa reciepts laying around here, hang on a sec on that... comp usa is 14 days. i know we have a 1 yr warranty with the drive. i happen to enjoy the unit after my major issues, you can aim me at rossaintfakin ill tell you about it, but this thing is pretty nice, and i got some 8x media it flies. its not the 52x i had with my velocd burner but hey, we're talking dvd here.

    have a good one,
    ross
     
  10. bad16

    bad16 Member

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    yea i have the option to choose the book type request when i am getting ready to burn using Nero. Its an option i can choose when i click the "options" button next to burner i choose. The choices I am presented with are DVD-ROM, physical disc type, and unmodified. The default is DVD-ROM. If i choose either of the other two, i get a burn error saying "scsi command aborted"
     
  11. kchev

    kchev Regular member

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    you will have to choose unmodified when burning -R's because the booktype can't be changed on them
    this is one reason people like +R's better
    i personally have a buddy with an older Toshiba dvd player that will NOT play + or - discs, but WILL play +R's with the booktype set as DVD-ROM perfect
     
  12. bad16

    bad16 Member

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    hey thanks for all your help guys. It looks like my writer was defective. I went back to Compusa and got it swappped for a brand new one. Now it works like a charm. I burned 4 dvds successfully! I also got the newest version of Nero, which has an option now for "default" as the book type request.

    I wss able to burn 2 dvd movies, but unable to play them on my standalone dvdplayer. I used DVD Shrink and Decryptor to burn them, and Sony and Maxwell DVD-R made by MMC...i have a pretty new DVD player as well. Neone have any clue to why it doesnt read the burned DVDs? THanks.
     
  13. rosspod

    rosspod Member

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    bad, im glad compusa swapped it for you. usually its a no go without that upc. it could be that your dvd player only plays + media. try to search you model in google and see if a spec sheet pulls up.

    good luck!
    ross
     

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