Well I ordered another PS2, my other one was getting slow and almost dead. So I ordered a DMS4 premodded from xbox-modchips.com. Anyway I read their faq and they said it takes 2-12 days at MAX to get your system ready and an extra day to ship it out. So far it's been 18 days and nothing, no email notification, no phone call, no update whatsoever. I took the initiative and called them. It's ALWAYS there answering machine. The number they have on there site is 18669996637. I've tried calling that number for the past week on business hours always the same thing. I email them through there posted email addresses NOTHING. I even do there support ticket system NOTHING. Has anybody dealt with them before and have they been this bad?