2 Problems with EX5000 (since N2 fix)

Problem 1:
One of my Eurovox EX5000's will take the latest firmware fine (or at least it appears to). Goes through the usual procedure of updating and says it's 22nd of July firmware in system settings on the box.
Then when I go to scan (no matter if I scan every frequency or just the NTL Ireland 260-400'ish) I get all the channels listed no problem, but they're still labeled as "Scrambled Channel". I'm just outside of Dublin, technically Kildare, on NTL.

So far I've tried going down to some archived FW before updating it but it's made no difference. Each time I restored to factory defaults before changing firmware.

-

Problem 2:
My second box won't even let me update the firmware. It just hangs the updater application after it cycles between "Com 1, Com 3". After a long while it gives me the Boot mode error and when I select Com 1, it sits at "Waiting for the response of your receiver." indefinitely.

I've tried, without success, the updating while box is unplugged from mains and then turn it on method already.

I'm using the same cable (came with the EV) and the same laptop I always use for updating FW that's never had an issue before.


Problem 1 Resolved

Thanks to kopkidda for figuring this out!

Problem 2 Resolved

Don't really know what changed but I flashed a 3rd box today and I was messing around with voxer (which recognised my boxes np) and then I had left the firmware update opened from a previous successful update, and after plugging in my problematic box that couldn't be recognised, I clicked Download on the FW update and it instantly worked.

*shrugs*

 

Are you on N** or Ch**us? Are both boxes genuine? Sorry but I am hitting the road soon.

 

Sorry edited probably as you were responding.

I'm on NTL and as far as I'm aware, they're genuine. I'll look up how to differentiate them now but all previous FW worked fine on them.

I bought them both at the same time from the very same place online as well.

 

OK I am heading off for a bit and will test it out myself to see if I can get a similar fault. It tested out fine earlier for me but will try it again.

 

No worries. I've a normal NTL subscription so I won't be completely lost without the EV for another little bit.

 

hi, i also have similar problems, have done fast scan to deep scan and only getting uk gold+ and comedy+ also 3e but everything else scrambled, should i upload new file again, any ideas?

 

I've redone the FW update about 10 times now without any luck.

Also, the channels you listed are the ones that aren't on N2 yet because you could receive them before todays FW update.

 

Exact same problem. I'm in D4

 

Lads I had the exact same problem and got it fixed. press menu----language--1968 and make sure that emulation is set to enable.

Then exit out and go to sky sports and if you have uploaed the latest .cdf channel file onto the eurovox it will show immediately,if not you may have to wait for it too unscramble.

 

You absolute legend kopkidda!

That's exactly what it was. So one of the boxes is now up and running perfectly!

Now, to resolve this other box which won't even allow me to get the FW onto it in the first place..!

 

yes that worked perfectly, many thanks.

 

kopkidda

 

hello all..after updating the 5000 with the new firmware,the box will stay in standby only.. no responce off remote control or button on box.. any ideas lads

 

Could have been a bad flash.Did you try unplugging it and see if
it reboots.When flashing always wait till it reboots before unplugging from pc.

 

thanks for reply.. i think i did wait until it rebooted..but i have brought it back to the pc to reflash it and there is no sign of life in it now..not even a stand by light

 

I am only hoping your box is not a clone.This new software bricks (kills) clone boxes.Before you ask I do not know the difference between the 2 as I have not seen 1 but I do know there is quite a few about.There was so many that Eurovox changed their packaging
on their originals.

 

ok thanks phil..will keep a look out to see if anyone knows what a clone looks like

 

eh, just experienced the exact same problem as whistle76.

after updating with the new firmware and bringing to TV it would only stay in standby. brought it back to PC and now I can't get the power light. Bought it from b*bb*ecab**bo*es.com. I'll check other threads to suss out what a clone version looks like.

 

They both sound like clones.

For anyone else having problems with scanning in Dublin there is a new CDF for NT* Dublin in Eamos, it can be found here

This has the full 13 TPs and all channels sorted into FAVs, (if they do not suit they can easily be edited). This CDF will be compatible with all 1000SL, EX5000 and EX5100. The adult channels are in "others" and password for them is default 0000.

The emu going off seems to be after a factory reset, thanks KK for that

 

is there a way of telling if its a clone scouser?

I'd be tempted to open it to check nothing lose with cable but not sure if that would void the 1 yr warranty.