Hi everyone, This is driving me nuts. Whenever my computer tries to access my cd-rom drive, XP restarts. I can't get an error message, I've turned off automatic rebooting, but it reboots anyway? No error messages show up in any of the event logging windows. This started after I tried installing nero. So then uninstalled it. I've looked in the registry for old nero stuff, but nothing is left there? Any recommendations about what to try next? This is killing me so any advice would be great! Thanks, Marc System Info: Nero InfoTool 2.00 Drive Information ----------------- Drive : SONY CD-RW CRX175A1 Type : CD-RW Recorder Firmware Version : 5YS2 Buffer Size : 2 MB Date : ? Serial Number : ? Drive Letter : D: Location : 1:0 Mechanism : Tray Read Speed : 40, 32, 24, 16, 12, 8, 4 X Write Speed : 24, 20, 16, 12, 8 X Read CD Text : Yes Return C2 Pointers : Yes Read CD-R : Yes Read CD-RW : Yes Read DVD-ROM : No Read DVD-RAM : No Read DVD-R : No Read DVD-RW : No Read DVD+R : No Read DVD+RW : No Read Digital Audio : Yes Read CD+G : Yes Read VideoCD : Yes Write CD-R : Yes Write CD-RW : Yes Write DVD-R : No Write DVD-RW : No Write DVD+R : No Write DVD+RW : No Write DVD-RAM : No Buffer Underrun Protection : Yes Mount Rainier : No Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96 Disc Information (D ------------------- Type : - no disc inserted - Interface Information --------------------- Adapter 1 --------- Description : Primary IDE Channel Driver Description : System32DRIVERSatapi.sys Company : Microsoft Corporation Version : 5.1.2600.1106 (xpsp1.020828-1920) Description : IDE/ATAPI Port Driver Attached Devices Description : Master: WDC WD800JB-00ETA0 Type : Disk Drive DMA : On Adapter 2 --------- Description : Secondary IDE Channel Driver Description : System32DRIVERSatapi.sys Company : Microsoft Corporation Version : 5.1.2600.1106 (xpsp1.020828-1920) Description : IDE/ATAPI Port Driver Attached Devices Description : Master: SONY CD-RW CRX175A1 Type : CD-Rom Drive DMA : On Autorun : On Software Information -------------------- Operating System : Windows XP Professional (5.01.2600 Service Pack 1) ASPI : ASPI for Win32 (95/NT) DLL 4.71 (0002) Adaptec Hardware Information -------------------- CPU : Intel Pentium III Processor 600 MHz Bus Speed : 100 MHz Motherboard : Intel SE440BX-3 System : Dell XPST600 BIOS : 4S4EB2X0.10A.0017.P05 04/22/1999 Memory : 512 MB Sound : Yamaha DS1x Native Audio Video : NVIDIA GeForce4 MX 440 Driver Information ------------------ Driver : ACPI Description : ACPI Driver for NT Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Aspi32 Description : ASPI for WIN32 Kernel Driver Version : 4.71 (0002) Company : Adaptec Driver : atapi Description : IDE/ATAPI Port Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : audstub Description : AudStub Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Cdfs Description : CD-ROM File System Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Cdrom Description : SCSI CD-ROM Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Disk Description : PnP Disk Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : dmio Description : NT Disk Manager I/O Driver Version : 2600.0.503.0 Company : Microsoft Corp., Veritas Software Driver : dmload Description : NT Disk Manager Startup Driver Version : 2600.0.503.0 Company : Microsoft Corp., Veritas Software. Driver : Fdc Description : Floppy Disk Controller Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Flpydisk Description : Floppy Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Ftdisk Description : FT Disk Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : gameenum Description : Game Port Enumerator Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : i8042prt Description : i8042 Port Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Imapi Description : IMAPI Kernel Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : IntelIde Description : Intel PCI IDE Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : IPSec Description : IPSec Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : isapnp Description : PNP ISA Bus Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : kmixer Description : Kernel Mode Audio Mixer Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : MRxDAV Description : Windows NT WebDav Minirdr Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : NdisTapi Description : NDIS 3.0 connection wrapper driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : Ndisuio Description : NDIS User mode I/O Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : NdisWan Description : MS PPP Framing Driver (Strong Encryption) Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : NICM Description : Novell InterService Communication Driver Version : 2,2 Company : Novell, Inc. Driver : Npfs Description : NPFS Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : Ntfs Description : NT File System Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : NwlnkIpx Description : NWLINK2 IPX Protocol Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : NwlnkNb Description : NWLINK2 IPX Netbios Protocol Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : NwlnkSpx Description : NWLINK2 SPX Protocol Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : Parport Description : Parallel Port Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : PartMgr Description : Partition Manager Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : ParVdm Description : VDM Parallel Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : PCI Description : NT Plug and Play PCI Enumerator Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : PSched Description : MS QoS Packet Scheduler Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Ptilink Description : Parallel Technologies DirectParallel IO Library Version : 1.10 (XPClient.010817-1148) Company : Parallel Technologies, Inc. Driver : Rasl2tp Description : RAS L2TP mini-port/call-manager driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : RasPppoe Description : RAS PPPoE mini-port/call-manager driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : Raspti Description : PTI DirectParallel(R) mini-port/call-manager driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : Rdbss Description : Redirected Drive Buffering SubSystem Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : RDPCDD Description : RDP Miniport Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : rdpdr Description : Microsoft RDP Device redirector Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : redbook Description : Redbook Audio Filter Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : serenum Description : Serial Port Enumerator Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Serial Description : Serial Device Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : sr Description : System Restore Filesystem Filter Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Srv Description : Server driver Version : 5.1.2600.1193 (xpsp2.030327-2018) Company : Microsoft Corporation Driver : swenum Description : Plug and Play Software Device Enumerator Version : 5.3.0000000.900 built by: DIRECTX Company : Microsoft Corporation Driver : SymEvent Description : Symantec Event Library Version : 10.3.2.9 Company : Symantec Corporation Driver : sysaudio Description : System Audio WDM Filter Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Tcpip Description : TCP/IP Protocol Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : TermDD Description : Terminal Server Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Update Description : Update Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : usbhub Description : Default Hub Driver for USB Version : 5.1.2600.1243 (xpsp2.030702-2125) Company : Microsoft Corporation Driver : usbuhci Description : UHCI USB Miniport Driver Version : 5.1.2600.1243 (xpsp2.030702-2125) Company : Microsoft Corporation Driver : VolSnap Description : Volume Shadow Copy Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Wanarp Description : MS Remote Access and Routing ARP Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : wdmaud Description : MMSYSTEM Wave/Midi API mapper Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : msvcrt.dll Version : 7.0.2600.1106 (xpsp1.020828-1920) Driver : msvcirt.dll Version : 7.0.2600.0 (xpclient.010817-1148) Driver : mfc42.dll Version : 6.00.8665.0 Driver : msvcp60.dll Version : 6.00.8972.0 Driver : ole32.dll Version : 5.1.2600.1263 (xpsp2.030819-2129) Driver : olepro32.dll Version : 5.0.5014 Driver : oledlg.dll Version : 1.0 (XPClient.010817-1148) Driver : advapi32.dll Version : 5.1.2600.1106 (xpsp1.020828-1920) Driver : comctl32.dll Version : 5.82 (xpsp1.020828-1920) Driver : setupapi.dll Version : 5.1.2600.1106 (xpsp1.020828-1920) Lower Filters ------------- Upper Filters ------------- Video Codecs ------------ Cinepak Codec by Radius : 1.10.0.6 Intel 4|2|0 Video V2.50 : 4.4.3400 Intel Indeo(R) Video R3.2 Intel Indeo(R) Video R3.2 Intel Indeo® Video 4.5 : 4.51.16.03 Intel IYUV codec : 5.1.2600.0 (XPClient.010817-1148) Microsoft RLE : 5.1.2600.1106 (xpsp1.020828-1920) Microsoft Video 1 : 5.1.2600.0 (xpclient.010817-1148) Microsoft YUV : 5.3.0000000.900 built by: DIRECTX Microsoft YUV : 5.3.0000000.900 built by: DIRECTX Toshiba YUV Codec : 5.1.2600.0 (XPClient.010817-1148) Microsoft YUV : 5.3.0000000.900 built by: DIRECTX Microsoft H.263 Video Codec : 4.4.3400 Microsoft H.261 Video Codec : 4.4.3400 Indeo® video 5.10 : R.5.10.15.2.55 Audio Codecs ------------ Microsoft IMA ADPCM CODEC : 4.00.0.0 Microsoft ADPCM CODEC : 4.00.0.0 Microsoft CCITT G.711 A-Law and u-Law CODEC : 4.00.0.0 Microsoft GSM 6.10 Audio CODEC : 4.00.0.0 DSP Group TrueSpeech(TM) Software CODEC : 1.00.0.0 Microsoft G.723.1 CODEC : 1.02.0.1 Windows Media Audio : 4.02.0.0 Sipro Lab Telecom ACELP.net audio codec : 3.02.0.0 Indeo® audio software : 2.05.0.53 Fraunhofer IIS MPEG Layer-3 Codec (advanced) : 1.09.1.49 Microsoft PCM Converter : 5.00.0.0 ASPI Information ---------------- System ASPI : ASPI is installed and working properly WNASPI32.DLL : 4.71 (0002) 45056 bytes July 17, 2002 ASPI32.SYS : 4.71 (0002) 16877 bytes July 17, 2002 WINASPI.DLL : 4.60 (1021) 5600 bytes July 17, 2002 WOWPOST.EXE : 4.60 (1021) 4672 bytes July 17, 2002 Nero ASPI : ASPI is not installed