Hello I am new here,I have been having a few problems with ads popping up in internet explorer. I have done all the steps and still have the same problem so i was wondering if somebody could help. I am posting my hijack this log file. Thank you in advane to anybody that can help Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 19:45:55, on 03/11/2008 Platform: Windows Vista SP1 (WinNT 6.00.1905) MSIE: Internet Explorer v7.00 (7.00.6001.18000) Boot mode: Normal Running processes: C:\Windows\system32\Dwm.exe c:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\Windows\system32\taskeng.exe C:\Program Files\Dell\DellDock\DellDock.exe C:\DELL\E-Center\EULALauncher.exe C:\Windows\RtHDVCpl.exe C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe C:\Program Files\Dell Support Center\bin\sprtcmd.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe C:\Program Files\Dell Photo AIO Printer 926\memcard.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\dvd43\DVD43_Tray.exe C:\Program Files\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader.exe C:\Windows\System32\rundll32.exe C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe C:\Program Files\Internet Explorer\ieuser.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Windows\explorer.exe C:\Program Files\Adware Away\AdAway.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=en&cl...=uk&ibd=3081028 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.facebook.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "c:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Dell PC Fax\fm3032.exe" /s O4 - HKLM\..\Run: [dlcxmon.exe] "C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe" O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 926\memcard.exe" O4 - HKLM\..\Run: [DLCXCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\DLCXtime.dll,_RunDLLEntry@16 O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe O4 - HKLM\..\Run: [MSServer] rundll32.exe C:\Windows\system32\khfDuVmJ.dll,#1 O4 - HKLM\..\Run: [Corel Photo Downloader] "C:\Program Files\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader.exe" -startup O4 - HKCU\..\Run: [MSSMSGS] rundll32.exe winblg32.rom,KIQRun O4 - HKCU\..\Run: [MSServer] rundll32.exe C:\Users\CHARMA~1\AppData\Local\Temp\vtUkhgdb.dll,#1 O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [cmds] rundll32.exe C:\Users\CHARMA~1\AppData\Local\Temp\jkkHAqOe.dll,c O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user') O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000 O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O13 - Gopher Prefix: O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Windows\system32\AERTSrv.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: ASKService - Unknown owner - C:\Program Files\AskBarDis\bar\bin\AskService.exe O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\Windows\system32\CTsvcCDA.exe O23 - Service: dlcx_device - - C:\Windows\system32\dlcxcoms.exe O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe -- End of file - 10806 bytes
Hi chimchim1 Please download Superantispyware Free and install it. Follow the prompts and reboot if required. Launch Superantispyware Free either by running C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.exe or right-click on the SuperAntispyware icon in your task bar (it looks like a bug) and click on Scan for Spyware, Adware, Malware... Configuring SuperAntispyware • Click on Preferences. • In the tab General and Startup, make sure the box Start SuperAntispyware when Windows starts is unchecked. This will prevent SuperAntispyware from starting everytime, because it may interfere with other fixes that may be run. • Navigate to the tab Scanning Control. • Make sure only these boxes are checked: Code: Close browsers before scanning Scan for tracking cookies Terminate memory threats before quarantining Scan Alternate Data Streams Use Kernel Direct File Access (recommended) Use Kernel Direct Registry Access (recommended) Use Direct Disk Access (recommended) • Click on Close. Updating SuperAntispyware • At the main window, click on Check for Updates.... • Wait for SuperAntispyware to be fully updated. Scanning Time • Boot into safe mode by repeatedly pressing the F8 key after you press the power button. If safe mode does not work, tell me and do the scan in normal mode. • Launch SuperAntispyware. • At the main window, click on Scan your Computer.... • Make sure all drives (excluding CD drives) are checked, select Perform Complete Scan, and then click on Next. • Wait for the scan to complete, and then click on Next>. This will quarantine and remove all detected items. • Reboot your computer. Post A Log • Launch SuperAntispyware • Click on Preferences • Navigate to the tab Statistics/Logs. • Choose the latest scan log, and the click on View Log.... • Copy and paste the contents of the log here in your next post. Best Regards
