advice needed for kryptview channel jumping

i recently got another kryptview and all the channels keep freezing or jumping, the firmware was already on it when i got it, so i tried to do a factory reset and re-flashing but the same thing happens its not my cable or scart lead as my other 1 works fine on them and have tried it in other peoples houses.
anybody out there with same experience that can give me some or any advice,
thanks in advance

 

is the new firmware on it?all info will be on a hundred or so threads by fergusrb.

 

yes i put the new firmware on it and tried to upload the data from my other box and put it on, but still jumping,
should i just send it back and get a replacement

 

did u factory reset first before u flashed it?loaded firmware,do a fresh scan on ur provider use no splitters or extensions,and let it update try that

 

no still jumping & freezing thanks anyway for your help
hooter

 

first off make sure your settings are correct

pal should be selected in the menu >> system settings >> other settings

check that the Tv type is selected to pal

also are you using a splitter on your incoming cable ??

what is the signal and quality % can you tell me thanks

what is the date of the firmware on your box ??

 

1st off Swap your 2 boxes around.

 

yes my tv type is set to pal

no i an not using a splitter

and my signal is around 72 and quality is the same also i use a signal booster
and the firmware is 19032009 but when i got the box it already had the same firmware on it or ready to plug and play

ps the other box i have is working fine when i swap them around???

(i think the chap i got it of must have done something wrong)eg: done a bad flash first then tried to correct it???

 

ok do a factory default on the box and see will this correct it

if not then just reflash the box and see will that solve the problem

 

i did and the other 1 works fine but the new 1 keeps freezing, jumping & getting no or bad signal up on the screen every 2 min.

also when i do a factory reset it has the new software on it already so it makes no difference when i try and put it on again, i keep getting same results

 

ok try using the box on its own first what leads do you have going into the back of the box now ??

just cable to the top rf and a scart lead ??

 

thats exactly what i have going in scart which is ok on my other kryptview
and normal cable with a 'f' part on it so it can screw in, which also works fine on my other kv box

 

if you bring that box to another location not your house does it do the same thing ??

 

yes i gave it to my friend and he had the same problem and that waz over the other side of the city, eg: nth side-sth side
should i just give back the chap has no problem in exchanging it for me

 

yep why not but remember there is no stock till middle of the month

 

id just like to say thanks to cactikid,cathaldub,and fergus for trying to help me with this problem

 

all we can do is try and help, all the best m8

 

i was having similar probs last week myself and fergusrb tried a lot of solutions, but in the end it turnd out the ribbons inside the box were loose, just unscrew 6 screws and take the lid off, u will see 3 set of white cable ribbon just make sure they are pushed home snug and thight, i think maybe they might come loose in transit if they get aknock, mine has worked fine since i did this, it mightbe worth a try if everything else failed.

 

lol forgot about that one he he

 

ah well ferg u cant be expected to remember all, your lifes in digital kaos. lol