After bootup, hard drive not recognized...

Discussion in 'PC hardware help' started by gfolla, Jul 28, 2010.

  1. gfolla

    gfolla Member

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    OK, I've never seen this before so I'm hoping someone else has. I have a Toshiba Satellite laptop running Vista. After bootup, I go to Device Manager and my hard drive is no where to be found. I see it in My Computer and can even access my files but it does not show up in Device Manager. I've been having issues connecting to the network so I've decided to go ahead and reinstall the OS. But, when doing so, it says no drives are present to install on?? Anyone else see this before? Thanks in advance.

    -Greg
     
  2. ddp

    ddp Moderator Staff Member

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    look in my computer as you'll see it there. in device manager, it will be under disk drives.
     
  3. gfolla

    gfolla Member

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    That's the issue. It does show up in My Computer but not Device Manager? I do not have a category "Disk Drives" in Device Manager. I can't re-install OS because it says no drives present to install OS on.
     
  4. ddp

    ddp Moderator Staff Member

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    the reason it comes up with no drives present when attempting to install windows is that you have to press f6 when asked to to install 3rd party drivers. that third party driver is the sata controller from toshiba.
     

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