another problem please help FAST

Discussion in 'All other topics' started by hobosmurf, Aug 6, 2005.

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  1. hobosmurf

    hobosmurf Member

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    my comp is turning off without warning. when it starts back up it will try and auto load norton internet security. it will then close norton and shut off again. now when i start it up it doesnt even get passed the windows loading screen or wont go into safe mode. please help!
     
    hobosmurf, Aug 6, 2005
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  2. nownthen

    nownthen Regular member

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    You could try starting up with the Norton disk in your drive.
     
    nownthen, Aug 6, 2005
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  3. hobosmurf

    hobosmurf Member

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    wont boot from disk...which is also why i cant reformat my hdd
     
    hobosmurf, Aug 6, 2005
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  4. ddp

    ddp Moderator Staff Member

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    do you have a floppy drive & a win9x boot disk to fdisk & partition the drive. also could take the drive out of that computer & slave it in another to virus/spyware scan the drive & redo the partition if you want to.
     
    ddp, Aug 6, 2005
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  5. nownthen

    nownthen Regular member

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    What does it do when you say it won't boot from disk? Like to you mean a message comes up saying that isn't not recognized or whatever or does it just load up that same way. If if loads up the same way with or without the disk you will have to alter you boot order. This means you would have to get into your bios.
     
    nownthen, Aug 6, 2005
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  6. hobosmurf

    hobosmurf Member

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    ok, when i boot it asks me which os to use, obviously i use windows xp, the other option is windows 2000 which is the one i installed win xp over. Then it goes straight to the windows startup screen. when i get into windows an error message comes up that says sysaudio.sys is not somethingsomething. it crashes when in safemode too.
     
    hobosmurf, Aug 6, 2005
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  7. ddp

    ddp Moderator Staff Member

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    what is the boot sequence in the bios as needs cd/dvd drive as 1st??
     
    ddp, Aug 6, 2005
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  8. tEChniiQue

    tEChniiQue Guest

    One reason it may be cutting off and on is the [bold]POWER SUPPLY[/bold] going bad or [bold]HEAT[[/bold]. Especially if you're not getting any type of warning. Sound like everytime you reach that peak temp, it restarts. Make sure all your fans are working. Power supply fans included.

    On another note...installing one O/S on top of another isn't the best way to upgrade your PC. Personally I feel you should've done a fresh install, deleting the existing parting with Win2000 and adding WinXP. No I don't think thats a part of your problem but you may want to think about backtracking the way you did it.
     
    tEChniiQue, Aug 7, 2005
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  9. hobosmurf

    hobosmurf Member

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    ok now i installed win 2000 on a new hard drive partition. it gets to the part where it loads the os then freezes...
     
    hobosmurf, Aug 8, 2005
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  10. tEChniiQue

    tEChniiQue Guest

    You may need to flash your BIOS (most updated version)
     
    tEChniiQue, Aug 8, 2005
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  11. ddp

    ddp Moderator Staff Member

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    take the ram out of the computer & use a pencil eraser on the gold contacts than reseat the memory.
     
    ddp, Aug 8, 2005
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  12. hobosmurf

    hobosmurf Member

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    can i ask what this does? for future knowledge?
     
    hobosmurf, Aug 8, 2005
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  13. hobosmurf

    hobosmurf Member

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    ...and i did it, and nothing changed...maybe im doing it wrong?
     
    hobosmurf, Aug 8, 2005
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  14. ddp

    ddp Moderator Staff Member

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    removes oxidation off the gold so can make better contact with the ram socket. do you have a spare drive or borrow a drive to see if can load a fresh install windows to see if it is a hardware problem or software.
     
    Last edited: Aug 8, 2005
    ddp, Aug 8, 2005
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  15. hobosmurf

    hobosmurf Member

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    would it be a bad idea to take the attatchment from the vacuum and vacuum all the dust out of those ram sockets?
     
    hobosmurf, Aug 8, 2005
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  16. ddp

    ddp Moderator Staff Member

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    can try that too to see if works
     
    ddp, Aug 8, 2005
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  17. tEChniiQue

    tEChniiQue Guest

    Suction hose from a vacuum huh? Does that really work? Man, I almost can't wait till it's time to clean out my PCs again.
     
    tEChniiQue, Aug 8, 2005
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  18. ddp

    ddp Moderator Staff Member

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    just watch what you vaccum as could pull off jumpers off the motherboard. also there is static electricity generated when the air is going thru the plastic nozzle!
     
    ddp, Aug 9, 2005
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  19. hobosmurf

    hobosmurf Member

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    lol, yeah, im not so sure that is the way to go, i always seem to get the bad end of the deal when it comes to risky situations. my motherboard is comming today so i hope that will solve whatever problem i was having. ill post back. if u guys can come up with any new ideas i am still going to use my motherboard for my bros comp so we'll see what happens.
     
    hobosmurf, Aug 9, 2005
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  20. hobosmurf

    hobosmurf Member

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    yes i just bought a new hard drive and it...

     
    hobosmurf, Aug 9, 2005
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