BAD_POOL_HEADER

Discussion in 'PC hardware help' started by WildDenim, Oct 3, 2006.

  1. WildDenim

    WildDenim Member

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    Every time I start games, it crashes with blue screen of death - BAD_POOL_HEADER error.

    I've got Windows XP, 512mb RAM, on SP2.

    Driver - NVidia GeForce FX 5600. I've updated the drivers. No luck.

    I think the problems started last week or two when I tried to play a cracked game. Virus?

    I've scanned with Norton for any viruses - nope found. I even scanned with Spybot and Ad-Adware, again nope found, just cookies.

    Finally, my computer seem to be really slow, I've checked for any strange processes via CTRL+ALT+DEL, nope strange.

    I've done a Hijackthis log:-

    Logfile of HijackThis v1.99.1
    Scan saved at 02:06:40, on 02/10/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\RunDll32.exe
    C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE
    C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
    C:\Program Files\Microsoft Hardware\Mouse\point32.exe
    C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
    C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
    C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Hasbro Interactive\Clue\Clue.exe
    C:\Program Files\Symantec\LiveUpdate\AUpdate.exe
    C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
    C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
    C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
    C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
    C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
    C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
    C:\Documents and Settings\~x~Natalie~x~\Desktop\HijackThis.exe
    C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Messenger\msmsgs.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = prosearching.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.freeserve.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = prosearching.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :
    O2 - BHO: IDMIEHlprObj Class - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: CNavExtBho Class - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O2 - BHO: CoTGT_BHO Class - {C333CF63-767F-4831-94AC-E683D962C63C} - C:\Program Files\TGTSoft\StyleXP\TGT_BHO.dll
    O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [InstantAccess] C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE /h
    O4 - HKLM\..\Run: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
    O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
    O4 - HKLM\..\Run: [POINTER] point32.exe
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
    O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
    O4 - HKCU\..\Run: [CursorXP] C:\Program Files\CursorXP\CursorXP.exe
    O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
    O8 - Extra context menu item: Download All Links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
    O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Bookmark Master - {2DF014A9-6561-4A41-8B6E-03109C291424} - C:\Program Files\BookMark Master\FavMM.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab31267.cab
    O16 - DPF: {2EB1E425-74DC-4DC0-A9E1-03A4C852E1F2} (CPlayFirstTriJinxControl Object) - http://zone.msn.com/bingame/trix/default/T...nx.1.0.0.67.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://scan.safety.live.com/resource/downl...lscbase5059.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1145631087850
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1145650789968
    O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/chnz/default/mjolauncher.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
    O16 - DPF: {AEF76437-F960-4EBC-97EA-7BBB4230CF38} (OcarptMain Class) - https://oca.microsoft.com/en/secure/ocarpt.CAB
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab34246.cab
    O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game04.zylom.com/activex/zylomgamesplayer.cab
    O16 - DPF: {CEA3052D-65B9-44E2-A501-5E14024BC66F} (TricksterActiveX Control) - http://www.tricksteronline.com/control/tricksterActiveX.cab
    O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://zone.msn.com/bingame/feed/default/SproutLauncher.cab
    O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://zone.msn.com/bingame/shpo/default/shapo.cab
    O16 - DPF: {D88C7675-7CEE-4C9A-BDD4-7A43EED7794D} (Logout Class) - http://www.gamengame.com/KALogoutComponent.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://zone.msn.com/bingame/chzl/default/p...ploader_v10.cab
    O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{03C337BA-B33B-4D4E-B722-87D90227F7B2}: NameServer = 195.92.195.94 195.92.195.95
    O17 - HKLM\System\CS3\Services\Tcpip\..\{03C337BA-B33B-4D4E-B722-87D90227F7B2}: NameServer = 195.92.195.94 195.92.195.95
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: winjrs32 - winjrs32.dll (file missing)
    O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: InCD Helper (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe

    Hope you can help! I'm just very glad, I've got college now (means much less gaming, more work for me.)
     
  2. elokito

    elokito Regular member

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    what type of games and do u get to the menu of the game then crash or just crash when u try opening it
     
  3. WildDenim

    WildDenim Member

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    It crashes when I start playing. It loads fine without problems. When I get to the menu, it runs fine. When gameplay started, it crashed every time.

    It varies with games, it includes high CPU useage like The Sims 2 or low CPU useage such as Monopoly.

    Thank you for your fast reply. :)
     
  4. ddp

    ddp Moderator Staff Member

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    do a system restore to before that cracked game.
     
  5. WildDenim

    WildDenim Member

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    That's another problem.

    System restore doesn't work.
     
  6. ddp

    ddp Moderator Staff Member

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    how about in safemode
     
  7. WildDenim

    WildDenim Member

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    I'm not an experinced computer user, can you explain how to boot in safe mode and what to do, please?
     
  8. WildDenim

    WildDenim Member

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    Looked it up on Google. And thank you! It successful restored to September 20th when the cracked game was installed.

    Now testing with a game. CD ROM have been playing up at the moment.

    Throw the PC out the window the easiest way?
     
  9. ddp

    ddp Moderator Staff Member

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    can be expensive!! teach & learn
     
  10. WildDenim

    WildDenim Member

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    OK, tested it.

    No luck.

    I left it to do memory dump or something like that.

    Then it asked me if I want to sent an error report to Microsoft, I click OK. It says the error were down to C-Media Audio Driver (cmaudio.sys.

    Even though I doubt that. I read somewhere that conflict in drivers can affect mouse funcation, I'm having problems with mouse too. It keep jumping and websites keep jumping to the bottom.

    What do you suggest that I do next? Try to reinstall C-Media Audio Driver and see what happens?

    Thank you so much for helping.
     
  11. ddp

    ddp Moderator Staff Member

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    what is the make & model # of the computer or motherboard?
     
  12. WildDenim

    WildDenim Member

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    I removed C-Media Audio and it worked.

    But I'm getting graphics glitches now.

    It's Q-Tech P4MKI (EP-P4MKI)

     
  13. ddp

    ddp Moderator Staff Member

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  14. WildDenim

    WildDenim Member

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    Should I download and install them all?
     
  15. WildDenim

    WildDenim Member

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    Ah, S3 Graphics... I've removed that and replaced it with NVidia GeForce FX 5600 two years ago.

    C-Media... sorry but which one?
     
  16. pcrepair

    pcrepair Regular member

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    try booting the computer with your windows xp disc
    and choosing recovery console

    follow instuctions

    type chkdsk /r at the dos prompt
    let it do it's thing takes around 30 minutes
    ought to fix your problem :)

    thats chkdsk space /r
     
  17. ddp

    ddp Moderator Staff Member

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  18. WildDenim

    WildDenim Member

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    So sorry! Had to go somewhere.

    Sorry again.

    Downloading the nvidia given by ddp. THanks. I'll reply when i'm done. I can play games fine now. I tried Cluedo, Rayman and Monopoly Tycoon now. Graphic glitches seem to have lessen but not completely.

    Tried to play Risk 2, wont work, summat about video playback.
     

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