Big Issue Help Please

Discussion in 'PC hardware help' started by rammas, Jul 29, 2006.

  1. rammas

    rammas Member

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    hi,, i have big issue with the Hotmail MSN 7.5, the problem's are:

    1- i can Chat with my list but sometime i dont know why i cant recieve any MSG's? i mean sometime they are chating with me but i cant recieve any.

    2- Some of my friends i cant' see their Display Picture and some of my friends i Can see their Display Picture.

    3- Sometime the Cam and Audio Work with me fine, and sometime No,

    Finaly i can say that my MSN 7.5 work 50% only.

    i tried to fix this issue my self but i couldnt:

    1- I tried to update the MSN 7.5,
    2- I tried MSN 8
    3- i send Email to MSN Support but they give me solutions that didn’t work
    4- I Send Email to D-link coz i have D-link router
    5- I Format MY PC
    6- i reset my D- Link to manufactory setup
    7- i disable the firewall the antivirus

    all those i tried but the same issue
    now im using MSN 4 coz it work fine when i chat with my friends...but the audio and cam not working of course

    Information about my PC.

    XP Pro SP2, RAM 1 GB, 80 HDD, Kaspersky antivirus, D-Link Router 504T

    Please i need Your Help
     
    rammas, Jul 29, 2006
    #1
  2. sammorris

    sammorris Senior member

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    Have you tried windows live messenger? That has good features and may just work...
     
    sammorris, Jul 30, 2006
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  3. rammas

    rammas Member

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    i Tried it, ..the same issue .
     
    rammas, Jul 30, 2006
    #3
  4. s3a

    s3a Guest

    Re-install ur whole comp...or uninstall all msn's and use a registry cleaning prog to completely "take them out" and then install msn messenger 7.5...I will send it to u...just incase ur's is f***ed...or ask sum1 else to send u cuz since I have dial-up, I get lazy when it comes to sending ppl stuff...and contact microsoft as well.

    P.S.
    Did MSN ever work flawlessly on the comp ur having problems with? If so...re-install xp from scratch!!! Problem solved!
     
    Last edited by a moderator: Jul 30, 2006
    s3a, Jul 30, 2006
    #4
  5. rammas

    rammas Member

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    Today i tried to change the D-link, i put the "aztech adsl modem" just to check if the problem with the router i use. After i change the router i notice that the MSN work fine 100%, but i like D-link because it gives you the full speed of your DSL, so i replace it and now im trying to fix the D-link but the same issue i couldn’t solve the MSN problems.

    so now i know that D-link is the reason for this big issue.

    i resend to D-link, and i explain the issue. and they replay to me this is what the told me:

    "Date of Reply: 7/30/2006
    Products: DSL-504T
    Operating System: Windows XP 64bit

    RaMMaS,
    From your email it seems that you have some queries with the DSL-504T
    router.

    You need to open the ports on the router for using MSN Messenger. You can follow
    the link given below.

    http://www.portforward.com/english/routers/port_forwarding/Dlink/...

    Should you require further assistance with your D-Link products, please reply to
    this message, or call toll free at 877-453-5465.

    For D-Link's prefered Home Networking application please try
    http://www.networkmagic.com/nmlp/dlinksupport.php from Pure Networks. It
    simplifies Micrsoft Networking and may allow you to trouble shoot your network
    on your own.

    Thank you for networking with D-Link.

    Sincerely,
    MICHAEL ALMEIDA
    D-Link Technical Support"

    I followed the instruction they gave me, but still i got the same problems

    Anyone help?

    thank you
     
    rammas, Jul 30, 2006
    #5

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