Bit of a problem with Windows XP Pro, help please?

Discussion in 'Windows - General discussion' started by BootMe, Jun 12, 2006.

  1. BootMe

    BootMe Regular member

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    Now, after getting frustrated with the on going problems of my last install of XP Pro, i deceded to backup what i needed, and format my drive, and install a nice clean version of XP Pro.

    I've partitioned the hard drive, and XP Pro is on the main "C", whereas "D" has nothing on it.

    I'm not completely sure what the problem is, or whats causing it.

    So far, all i know is that;
    ** Sometimes it can take upto 5 minutes to get from the Welcome screen, to the main desktop! - sometimes it takes seconds!

    ** Sometimes my wireless usb adapter appears not to be plugged in, and will not detect it, as a result i have no internet access - again sometimes this doesnt happen.

    ** My internet will just randomly stop working, and the wireless network icon in the system tray will freeze, alongside the freezing of the Netgear wireless configuration program. - This is first noticed when msn messenger stops responding, then disconnects. Also, the actual netgear config program may freeze upon opening.

    ** Sometimes Norton Anti-Virus and Internet Security does not appear in the system tray - sometimes they do

    ** Task manager sometimes freezes upon opening

    ** Windows can take a while to respond to anything, from opening a notepad file, to closing internet explorer.

    There just a few of the things i have noticed so far!
    Sometimes windows boots fine, no problems!
    Other times, all them things happen at once, and everything between!

    Its very frustrating now, after installing windows XP Pro several times over the past week, making sure the drivers are correct and present.
    Making sure there are no viruses, and everything is as upto date as i can get them, i dont have a clue whats going on!

    I did have a problem with CPU temperature a week or so ago, with temps getting as high as 70-74c. I've now fixed that, i have a Acrtic Cooling Freezer 7 pro mounted on my processor, in conjuction with Arctic Silver thermal paste. And so far, no temps over 45c have been reached.

    And just to clarify, this is a genuine version of XP Pro, and activated, and there is nothing on my PC except a few programs.

    I will include a hijackthis log, and see what you guys think. I will also post the startup list later on.
    I've really got quite annoyed with the whole thing now.

    Thanks in advance guys and gals!
    ------------------------------------------------------
    Logfile of HijackThis v1.99.1
    Scan saved at 10:52:46, on 12/06/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
    C:\program files\steam\steam.exe
    C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
    C:\Program Files\NETGEAR\MA111 Configuration Utility\wlancfg4.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Shareaza\Shareaza.exe
    C:\Program Files\SpeedFan\speedfan.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\DOCUME~1\BRETTR~1\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
    O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
    O4 - Global Startup: MA111 Configuration Utility.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Office Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
     
  2. mrcapdown

    mrcapdown Regular member

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    where u was intalling windows did i have eny problems copying over the file (where u had to press esc to skip the file)

    that wot happen to me and i had the same sort of problems
     
  3. The_Fiend

    The_Fiend Guest

    Personally, i'd dare to argue that the symantec bloatware you're using is causing a lot of this.
    Norton is a bloated resource hog piece of cr@p with more holes in it than a piece of swiss cheese, so i suggest you have a look in our spyware/antivirus forums and get yourself some free replacement software.
     
  4. BootMe

    BootMe Regular member

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    ok, just to let you no, all these problems were happening before norton even touched the disc tray!
    i installed it to see if my PC had any viruses...

    Also, prior to norton, i used ad-aware se personal, and spybot search+destroy.

    Thanks though.
     
    Last edited: Jun 12, 2006
  5. The_Fiend

    The_Fiend Guest

    Well, your logfile seems clean to me, try posting it in the anti spyave/antivirus forums and ask the techhie's there to have a look at it...
    I'm otherwise stumped as to what it might be...
     
  6. BootMe

    BootMe Regular member

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    Thats what i thought.

    I dont think its anything like a virus, because it was acting like this before it was even connected to the internet!!!

    This is really bugging me!
     
  7. Xeres

    Xeres Member

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    Your symptoms are consistent with missing/incorrect Mb drivers or corrupt ones.
    Suggest you download the latest from the manufacturer's site to make sure you have the latest versions available. Your first priorty after a reinstall should be to install the MB drivers B4 YOU INSTALL ANYTHING ELSE !
    Either way check the system manager for errors and update accordingly.

    cheers
     
  8. Xian

    Xian Regular member

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    Xeres is 100% right, that was the same thing I was going to suggest. Many of the symptoms you describe sound like bad or missing drivers for your motherboard chipset - nforce, via, or others depending on your make/model.
     
  9. ddp

    ddp Moderator Staff Member

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    i 3rd that about drivers as all should be either installed & updated whether windows loads it's own or not.
     
  10. BootMe

    BootMe Regular member

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    Ok, thank you for the responce.
    So what do you think, shall i reinstall windows or just update the drivers as is?

    Although, i will have to burn the drivers onto a CD, as I can't use the USB ports.

     
  11. Morph416

    Morph416 Active member

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    Grab your chipset(motherboard) drivers from either the board's manufacturer's site, or the chipset vendor themselves. Some boards have features chipset vendors don't accomodate so check the board's site first.

    Second, no offense, but I've joined the band wagon in not supporting any questions regarding the use of Symantec products. Should you run into persistant issues, just uninstall and be done with it. If you cannot uninstall a Symantec product, it's easy to do in Safe Mode. I'll post how if anyone needs it.
     
  12. BootMe

    BootMe Regular member

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    Ahhh Genius!

    I got the latest for my motherboard, it was on 1.60, now its on 1.70.

    After reboot it was fine, fast as normal, installed the wireless USB adapter in seconds, and works perfect!

    Thank you all for your help.

    Hopefully, (touch wood) that this systems fine now, and the problem has been resloved!

    Once again, thank you all!
     
  13. ddp

    ddp Moderator Staff Member

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    no problem, teach & learn
     
  14. Xeres

    Xeres Member

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    Glad your all set. I know I'm listed as a newbie ( don't post much) but my first Sys was an Altair 100 built from a kit with 8k of mem. Now you all know I'm old enough to be the father of just about everyone on the list.

    Cheers Xeres
    Amd FX60-2g Corsair XMS-pro low latency, Dual Enermax 600w PSU's, Asus a8m-mvr MB,dual ATIAIW 1900x, 1 terabyte WD hd's in raid 1+0 , X-fi Fatality, Klipsch 5.1 pro audio, dual Plextor 716's all wrapped up in a Antec Server case with Pabst fans, and fueled with XP pro,,,Who needs water?,,,Who needs to OC?? Age has it's benefits.hehe I buy All the toys I want!! I also play BF2 on 120" screen.
     
  15. ddp

    ddp Moderator Staff Member

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    Xeres, not my father as i'm about same age as you.
     

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